I would like to thank your entire staff for there professionalism throughout my entire process. Both Winsor Cooper and Doug Humphreys made this experience painless by taking time to explain everything step by step. They both made me feel very glad I chose your company by answering all question quickly and thoroughly. Which I felt was important in showing how knowledgable they both are at there job in understanding the importance of customer satisfaction. Thank you
Aaron Foster is a REAL PEOPLE PERSON. Not only did he show his professional administrative skills, but he show a genuine sensitivity for any uncomfortable and/or stressful encounters during my entire building process. I must credit him with successfully mitigating and resolving most of my challenges. Aaron and his team are to be commended to the highest for a job WELL DONE !
Doug and Michelle went above and beyond to help me get a loan. I would recommend them 100 percent. Thanks Dick
Jeff, was with us through the whole loan process. He answered all our questions. I would recommend Jeff to all my veteran friends and family. Great Job Jeff my wife and I thank you very much.
I would have to say dealing with large loans is a huge headache, but Veterans United made the process simple and easy. Anytime I had questions I could call or send an email and they would promptly and kindly answer my question. If they did not know the answer themselves they found it for me no matter how dumb of a question it may have been.
Great Job, Thank You
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Thank you so much for all your wonderful work you did for my family!
I had a great experience and a smooth process with my loan officers. I would like to thank Lee Satler and Morgan Evans for every bit of help they provided making this an easier home buying process then it could of been. Me personally I think they went well beyond what they needed to and for that I am truely grateful.
The process and support was outstanding, Dax did a great job.
Ted Richardson and Caleb Bayles were positively on point with my entire loan process. I could not have asked for a better team working with me on this. I never in my wildest dreams expected this process to go as smooth as it did. I have already recommended VUHL to several of my Marine friends that are looking at purchasing a home. I have no doubt that all of the Loan officers at VU are as good as Ted Richardson, but I gave his name personally to my friends because of how good my experience was with him.
We really enjoyed our experience with Veterans United. At times it was stressful but with patience the end result was outstanding. We started with Luke Thurman as our Loan Officer and he was outstanding and due to our getting a house in South Carolina, he passed us on to Roger Modde and he was outstanding also. Both were very professional, customer service oriented and very helpful. Your company can be very proud to have such outstanding personnel. Kudos to them both!
Doug, Gentry, and Michelle were all great and communicated with us throughout the process. All of of questions were answered and they process was explained. I would recommend Veterans United, Doug, and his team to anyone looking for a home loan.
I would like to thank the team for there hard work and service that I received
Daniel's performance was top notch. He stayed in contact and provided constant updates. He was very professional and always more than courteous. Some of the issues we dealt with regarding HUD and inspection contractors were very annoying but Daniel worked with our real estate agent to get through them. I could tell from working and speaking with Daniel that he really understands the concept of going all out for the client. I honestly believe Daniel would make an excellent member of your management team.
Great customer service and were very attentive to my needs throughout my home buying process. I have heard horror stories about purchasing a home, but VUHL made the process very smooth and stress free. I could not have asked for better service.
My family and myself had a wonderful experience with Jon and his team. Always willing to answer questions and provide information. I would recommend Veterans United to any of my fellow service members. Thank you so very much, we are all loving our new home.
Mr Wilson and Mrs Murphy did an wonderful job of helping us get our loan. My family was in a tough situation and Mr Wilson took the time to listen to our situation and worked with us to help us refinance and gave us a fresh start. He was kind, knowledgeable and helpful and very professional. I appreciate the help and service we received.
Casey and Lauren were a pleasure to work with. This was my first home purchase and they made the process very simple and efficient by explaining each step of the process and ensuring that I knew what was needed from me to move the process forward. They worked well together and we were able to close about a week early! Thank you for making this process as painless as possible.
It was an interesting process but overall it was a good experience. I'm glad that Veterans United assisted with this loan. Thank you for being good at what you do.
My wife and I really enjoyed working with our loan officer Gerrit is awesome