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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,498 reviews
689 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,498 unfiltered reviews

Starting on Page 196 of 15,584. Return to Page 1

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Dave Michaux, Spencer C. And Tayla B. Were great! The process of my closing was super smooth and easy thanks to them!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars

Quick easy process

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Working with Matthew and the VU team for the IRRL has been very easy. His team worked in a timely manner to get it done. We are very appreciative of the work that Matthew has provided for us!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Photo submission from Jenae S.

Veterans United made the process very simple for a first-time homebuyer. Their online portal is easy to use and makes signing documents quick. Katelin was absolutely amazing to work with for our first-time home buying experience. She had our best interest in mind and was a huge help in guiding us through this process. Highly recommend!

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars

From start to finish they were super easy to work with and very helpful. The entire team made each step easy and clear.

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Best experience I could have ever ask for. Above and beyond.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Great crew so helpful and friendly and supportive

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars

Helpful and patience with me

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Seth made the entire VA home loan process straightforward and stress-free. He stayed on top of everything, communicated clearly, and didn’t waste time with unnecessary back-and-forth. Anytime I had questions, he broke things down in a way that actually made sense. You can tell he knows the VA process inside and out and genuinely cares about getting it done right.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars

3rd time using VU and will keep coming back.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

The process was very smooth and without any problems.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Photo submission from Bryan H.

Veterans United made the difficult process of homebuying not so difficult. My Loan Team stayed in contact throughout. When it came time for closing, I was advised what I would need in closing costs but instead, I was the one paid at closing.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

3.5 out of 5 Stars

I would not recommend using Veterans United because throughout the home buying process it was hard to get ahold of my team. On most occassions i would call and leave a message and wouldnt hear back for days, if at all.
Besides the communication difficulty i thought Wes Dyer and Dylan were great. They are polite and very helpful. I wasnt a fan of Brandon, He was kinda rude, made a number of mistakes, and from my persepective, just didnt seem to care about me.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Brian was great ! Definitely looked out for my best interests! His support staff also very pleasant to work with ✅

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Great outcome and results, I appreciate the support and gift.🎁

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Helped us whenever we needed it.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Photo submission from Kenneth K.

Tracey Ball and the team were amazing. Tracey followed constantly, kept us informed, and made us feel comfortable the entire process. Tracey and Veterans United for the win.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

Maggie was very efficient and kept me informed about everything that was going on.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

All of the staff associated with my loan process were excellent. The concierge services was a plus the loan agent and staff were prompt and quick to answer any concerns that I had. The easy to use app worked great for me to load documents or receive documents that I needed to sign. The to-do list within the app let me know exactly where I was in the process so I had a little questions. Overall, a very good experience with everyone I came in contact with including personal that might have been filling in for someone out that day. If I choose to buy another home. I will most definitely use veterans unit again.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Yall made it easy to navigate and use the system nd it helped us alot as most the paperwork was already done

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Yes I do have more to say my VA rep Jamie Clark excellent she treat her job like it's a business and she's out to help someone and she does just that for the energy and never tiring that's the way you get something done thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Aaron E and Zach S were both incredibly helpful through this whole process! Even when my first house purchase fell through from seller complications, they helped us bounce back when we found a second property and helped close in a quick fashion!

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

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