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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,709 reviews
814 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,709 unfiltered reviews

Starting on Page 197 of 15,457. Return to Page 1

4.5 out of 5 Stars

100% honesty? I've always been against loans and credit but with the economy today, there's no getting around either when you want to buy/invest in a home. Veterans United made getting a loan easy and they helped me every step of the way and beyond. Nate Alexander has been with me since the beginning and still reaches out every so often to check in and see if I need anything. He's very responsive to my texts and emails. I couldn't ask for more. Thanks again, Nate!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

As a first time homebuyer the process of searching for a home and using my VA loan was very daunting. Even with friends and family offering advice it felt as though my spouse and I were alone in our efforts. The second Veterans United got involved everything changed, everyone from our agent to the branch manager was extremely helpful and friendly.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Christopher B.

Aaron and the team at Veterans United did an amazing job helping us get our dream home. They really went above and beyond for us. I would recommend VU to any veteran looking to buy a home.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars

I was a little iffy at first due to miscommunication but they came in clutch to the finish line.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars

Fair, attentive and they keep you informed at every step

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

My entire team, was extremely helpful and courteous. The only people I talked to was Paul Farnam and Allison. Super kind people. At the end or near the end of everything they even sent my wife and I a little doggie box with treats n toys. Highly recommend, wonderful team

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Great staff and clear instructions and site.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Worked with us the repair our credit to insure we qualified. Then made the loan approval process ease and provided support through closing. Very happy with the support and services.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Photo submission from Cynthia F.

I definitely recommend Veterans United for a homebuyer. I enjoyed working with Suzie Naeger & the team. They are all great to work with. Thank you for helping us get our new to us home. David & Cindy F.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars

Wish we knew ALL AT ONCE WHICH COMPANIES WE NEEDED CONFIRMATION OF PAYOFF AMOUNTS

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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Experience first-hand why 369,556 homeowners give us a perfect score!

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5 out of 5 Stars

Nichole B and her team go above and beyond the call to service.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from Branden S.

Leah Klasing was amazing as well. Very professional. Very helpful and informative throughout the whole process. The whole team was on point and professional the whole time and always let me know what was going on and helped when it was needed. I will definitely use the VU home loan again in the future.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I am just blown away at how great the team was! They made it happen! Thank you!

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars

Josh, Mark S. and Alyssa have been amazing. Very responsive and patient with my questions. Thanks.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

My team was awesome every step of the way from start to finish!Thank you so much Tim Killaday for helping us get our new home.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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