Everyone that has helped us through the process kept us up to date on everything we needed to get done and checked in with us to see how we were doing and if we needed anything! Very personable and kind throughout the entire process of buying our home! Highly recommend!
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Very responsive team. Previous loans were very difficult to contact loan officer and underwriter. Not the case here.
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Such a wonderful company with so much to offer in the process of buying a new home.
Aaron was amazing worked to get me a decent rate and terms. There, was some confusion when other staff got involved. Once they had everything clear to close, everyone evaporated and didn’t hear much from anyone after that. Aaron sent me a text when the property closed. Waiting for further instructions so I can start paying the bill.
This was the easiest experience while searching for a house. All of my team was very responsive and able to answer all of my questions. I was well taken care of and never felt lost during this process. They were always available and very knowledgeable.
Clayton, Dawn and Vicki made our home buying process seamless and super easy. I cant say enough about our positive experience and excellent customer service we received with these awesome individuals and Veterans United. The customer portal / app is awesome. You will see exactly what they need from you to submit and just check them off, one by one. Such an awesome experience and I highly recommend.
The whole team was amazing. They were easy to get a hold of, and worked with our realtor flawlessly. They processed our loan very quickly.
Thank you.
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
Carl and the whole team. No matter who I spoke with, they made me feel like a VIP. Thank you to everyone. V/R Raymond Lynch
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The entire team was very professional. They guided me through everything responding promptly and cheerfully. I have recommended VU to all of my sons who are also veterans and several friends.
Matt and his team did an outstanding job, when the home was going through the ringer of negotiations. We made it happen! Thank you to everyone over at VU!!!!!
I recommend Veterans United to anyone wanting to purchase a house. I had a great experience with Rusty Burney from beginning to end. It took me over a year to find the perfect house and Rusty kept in touch with me and resubmitted my paperwork to keep me in an active status while I was house shopping. I could not have asked for more or better service. I was pleasantly surprised that my loan is with Veterans United and not sold to another mortgage company. My wife and I are very grateful homeowners thanks to VU!!! YAY!! Thanks, Rusty & Team!!
I've truly enjoyed being a Veterans United customer over the years. Everyone from my loan officer to my concierge have been so professional and polite. It makes a difference when service stands out, and the people at Veterans United are all above board. Thanks guys.
