There needed to be just a little better communication between Veterans United and our title company. Especially concerning payoff of the our previous mortgage through VU and current mortgage that we just closed on with VU. However overall they were awesome to work with. They checked in frequently with us to ensure we didn't need any assistance with anything throughout the process of completing new mortgage.
Thank you Veterans United for walking me through what otherwise may have been a frightening and nerve-wracking process. From ensuring my credit was right to work with my budget, you guys were with me through the entire process. I can't thank you enough. Tim #ProudVeteranHomeowner
All of the staff I dealt with were very friendly and knowledgeable. They kept on top of everything and the app was great at keeping me on top of things I needed to do.
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Awesome service as usual!
The only issue was communication. I was being contacted by multiple people, which is totally fine, but there were a few misunderstandings with callbacks.
Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.
The whole experience was the smoothest and stressless process I’ve ever had.
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The team was very helpful and responsive with any questions we had.
Schlander, Katie and the rest of the team did an amazing job with getting me approved for my first ever home loan. I would highly recommend him and his team to friends, family members or just some stranger buying pizza!
We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!
I really won twice, while ringing the bell for no more Chemotherapy. I also got to close on my dream house all at the same time!! God is so good, and thank you Veterans United for really helping and sticking with me like family! I’d recommend you guys to anyone!
Heidi and her team were amazing, always on top of the details and very good with communication.
