Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,916

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 392,916 unfiltered, unedited reviews

Starting on Page 198 of 13027. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Great work!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

It was very easy and intuitive to work with Veterans United.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

1.5 out of 5 Stars

My family had to live in a hotel, and air bnb, as we had to push our closing date all of our money for moving and set up at the new house was wasted on hotels, storage units and rental truck extensions. We moved across country and we were left homeless as our closing of the 15th to be here on time we left on 12th and planned to be in the house on the 15th. They cancle that closing date over insurance that had been approved before we moved. Without a place for my family to live for a week while I had to leave to go back across country, when I planned to have my family in a house. Made me sick scared and pissed for the week being off my family. This event has turned at least 3 of my Veteran friends away from veterans united home loans. They saw what was going on and said he'll no ill never use them.

Response from Veterans United

Nathaniel, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. Thank you for letting us know there may have been a preventable delay during your loan experience leading to a delayed closing. While we are glad that you now enjoying your new home; it is important that we take time to research your comments and look for ways to prevent a similar situation down the road. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

First time using VU and I will NEVER use anyone else. Ever.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
Photo submission from Wilford G.

Winsor Cooper, wow I can't say enough about him and his team. Every question answered and ever fear dissolved. Thank you Mr. Cooper and Veterans United.

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

4 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

Rachel and Jessie were great to work with, they were always prepared to answer any questions and they would always prepare you on what the next step was in the process. They knew when to push out information so that you were not overwhelmed during the whole process. I would recommend them to any buyers especially first home buyers.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

Veterans United helped me buy my home and also helped me refinance it. They made the process so easy and explained everything. Thank you Veterans United.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
Photo submission from Patrick M.

Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I was skeptical because of the commercials and celebrity endorsement (Rob Regal). But this has been the smoothest, stress free, home buying experience. I appreciate the help as well as the professionalism and willingness to go to bat for me. 100% will use and recommend again!

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

These guys, hands down, made the loan process so easy and smooth for me, and I was by no means an easy case! I was transitioning from overseas with a new job, self employed, taking a job at a full time place and thought there was no way I could get a loan with that history, but they made it happen! They were extremely responsive to all my questions, frequently checked in with me to make sure I was “ok”, which made me feel like they genuinely cared about me. Couldn’t recommend them enough. I will 100% be coming back to these guys and look forward to continuing working with them for my home loan.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

Ready to see for yourself?

Experience first-hand why 308,407 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

I think there needs to be more pressure on the VA Inspector to do their job in a timely manner. When there is only 30 days to close it is pretty negligent to wait until the last minute to start doing the job. This delayed the closing an extra week. This costs people money because they have to cancel rental trucks, work being done, utilities being turned on, etc.

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

4 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
Photo submission from Joko R.

I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Jenny was patient, professional and kind. Both Anthony and Donald kept the ball running.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

More Reviews

See all 392,916 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
4,069 Veterans started their online quote today.