I try to go with the bank that I been for more than 10 years and they always put a problem on every step of the loan process but with Veterans United was so easy and fast and I felt that appreciation for my business,they help me to go thru every step and make that experience a pleasure......
HIGHLY reccommend to anyone looking to buy a home. They put everything they have into getting you what you want. Jason Scott is the best loan specialist we have ever met or heard of. Ben Cole was also a pleasure to work with viewing our new home!
This a fantastic company and a great team to work with. Thorough, fair, and honest all the way to the final closing!
To any and all vets looking to buy a home please contact Mitch Pearson at veterans. www.united.com he is the greatest and will work with you to the fullest I recommend him 100 percent
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.Get a Quote Today!
Will be professional and walk you through step by step.
Drema and I are so pleased with Verterans United. The entire team was so professional and responsive to our needs.
Steve Kincheloe and his team were on top of the entire process, knew what was to come next, routinely communicated with me about the process and took what could be a worrisome burden and made obtaining a loan a simple, even enjoyable process.
I've never experienced the level of absolute incompetence and disregard for the customer as I have dealing with VU.
It literally was like the people I dealt with were either illiterate or had no idea what they were doing. It's like the 3 main people I dealt with could've cared less about doing their jobs.
I've never left a review for anything in my life before. Usually I just forget about it and move on with life.
I'm in the process of printing all the emails that prove how inept the people I dealt with were.
I've never dealt with the BBB either, but I'm filing a complaint, because of how unbelievably negligent their business practice is. I'm not a jerk, I'm not one of those people who complain and blow things out of proprtion.
I went through Veterans United because I am a veteran. I assumed the service would be iat least descent, considering they tote themselves as the #1 provider of Veteran Home Loans. Man, I couldn't have been more wrong.
From beginning to very end they made my experience with them the single most stressful, frustrating and disappointing 3 months of my life.
I refinance an existing mortgage. I didn't even buy a new home. There was no one else involved but my family and it still took 3 months. I could accept that if that's just how it goes, but their failure to review documents and actually do their job postponed closing at least a month.
Even when the closing finally came, they had to cancel it because the final package they sent me had the wrong address for my residence, the wrong payment amount, and the wrong escrow account. I mean are you serious?? Is a faith grader behind the scenes there?
They screwed up the appraisal so badly they actually ended up paying for it.... Which I can honestly say was one thing they did right. They realized they screwed up royally and made it right. That is totally acceptable with me. That one time, out of mountains of other disasters, is the ON,Y time I was given an apology, and that was only when I asked for the supervisor, which never bothered to contact me.
If your looking for any type of service do not use them, you will be sorry. I should've went with Quicken.
Buying a home is usually a headache, unless you take the 15 minutes to complete the Veterans United pre-approval packet in its entirety, than all you have to do is find the home you love, that is all, literally.
From the very start of the credit repair period all the way to closing, Veterans United Home Loans was always curteous and professional. Even when there were a few delays in the process the staff at VU went far out of their way to exceed our expectations and ensure we had a successful closing. God bless this team! They are a company of honor and integrity. And speaking as a veteran - that statement comes from the heart. -- Greg
Our experience was great
Highly recommend them. Outstanding company!
The respect shown to me as a veteran was refreshing......my service was a long time ago and I hadn't thought about it much lately.
Working with Veterans United could not have been any better. They were quick to start the process and at all time let us know how things were progressing with the loan process. Even though we never met I would call them friends.