I honestly could not say enough positive things about my experience with Veterans United! I was treated with respect and kindness! The team I worked with was incredibly knowledgable and courteous and answered all of my questions and concerns so very quickly (regardless of the time of day it may have been!)Our home buying experience was so easy and seamless! I would recommend calling Ms. Karol and Ms. Amanda to anyone looking for a VA Home Loan specialist!!!!
The people were nice and friendly and enjoyable for me to work with
This was absolutely one of the best buying experiences I’ve ever had and this isn’t my first home. Everyone on my team was great. Communication was great all the way through the process . I would highly recommend using Veterans United Home too anyone.
I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much
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VU always seems to find the best rates and their loan team makes closing straight forward and easy.
Billy and his team are quick to reply even when out office. He was very articulate and very knowledgeable knowledgeable throughout the whole process. I would 100% work with him again.
Could not have been a smoother process. I found my house and was in it in just 31 days. Staff was with me every step of the way. I never had to wait on answers. Kendall Haun is my guy! Thanks so much!!
From start to finish even the difficult parts, they made easy and made me feel secure during the process as well. Particularly Dylan was a big help and always available when I needed him. Would highly recommend to anyone and everyone that I know.
Working with Veterans United made the home-buying process much smoother than I expected. Their team was professional, responsive, and always willing to answer my questions, no matter how small. They kept me informed throughout every step of the process and made sure I understood what was happening from pre-approval to closing.
As a veteran, I really appreciated their knowledge of the VA loan process and the support they provided along the way. Buying a home can be stressful, but they made it feel organized and manageable. Their communication, attention to detail, and commitment to helping me succeed gave me confidence throughout the entire experience.
I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly care about their clients and go above and beyond to make the dream of homeownership a reality. Thank you to the entire Veterans United team for making this such a positive experience!
Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...
Great communication appreciate all the help
Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
Response from Veterans United
Hi Lawrence,
I'm sorry to hear your experience fell short of your expectations. It sounds like you were left feeling unsupported and without the clear communication you deserved, especially when it came to understanding the process and the costs involved. I appreciate you taking the time to share your perspective.
I'd like the chance to learn more about what happened and review your experience with you. If you're willing, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
As someone who has purchased 4 homes, I can confidently say that Aaron Brooks and his team were the best I have ever worked with. The home loan process can be stressful but, Aaron made it seamless. He was incredibly responsive, proactive and knowledgeable. He guided us threw every step with absolute professionalism.
"THANK YOU SO MUCH AARON "
BRENDA & MELVIN
HIGHLY RECOMMEND......
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
Tiffany, Ty, Max are all very helpful and explained and checked in when they said they would.
