I used vuhl 3 years ago and gad an outstanding loan officer. She gave me her personal cell phone number to call if i had questions while she wasnt at work. The loan officer i had on this home loan in my opinion either had too many irons in the fire or just had no pride in his job. There were numerous time that i would call five or more times a day o check on stuff and never would get a return phone call. I finally got to the point where i would call his supervisor and the my loan officer would call me back within 5 minutes. This is after i had called and emailed him. An like i said before, i cant confirm what the reasoning behind it was. He started off a very helpful, but then faded off about half way during the loan process.
Anna Denietolis was an outstanding loan officer! She stayed on top of all aspects from pre-qualification to the closing. She kept outstanding communication lines open and I knew what was happening throughout the whole process. I am very pleased with the treatment and attention I received during the process. Thank you very much!
I had a very unique situation with my previous mortgage. Veterans United was extremely patient and helpful as we sorted out the finances. I really felt that I had the entire Veterans United had my back. They were fantastic. There was constant communication as they walked me through the home buying process.
Loved working with the team there. They were always making sure I was informed and had any questions answered. I would definately work with Scott Ratliff again. Thanks for a great experience.
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Ross Pierson was exceptionally proactive and responsive to our needs throughout the process. His constant communication with us at every step of the process ensured a smooth close out, and our appreciation was shared by both real estate agents and lawyers involved.
my experience was awesome
I would like to let Veterans United Home Loans know that Daniel Heggarty is an excellent loan officer and went above and beyond to soothe my sometimes ruffled mind. He also did his very best to keep me informed on what was happening with my loan. I would be happy to recommend Daniel and Veterans United to anyone. Thank you for your hard work on getting me this home loan.
They all made the process as stress free as possible. I appreciate all their work and patients through the process. Even when challenges presented themselves they handled professionally and efficiently.
The folks who all helped me with this process made it painless and actually it went quite fast. When my son is ready to purchase his home I will definitely recommend you folks to him.
I was very happy with my Loan Officer, Tina Cigala, and her assistant Allie Smith. Most of my contact was with Allie and both worked very hard and communicated very well. The only negative was at the very end. Someone , a name I didn't recognize, ask for information that had already been given, which slowed the process. It was a minor issue that didn't distract from the overall process.
I found Nick to be very helpful and honest. He was very forthcoming about actions that needed to happen and kept working hard for me when I was out of the area and unreachable. Its nice to have someone who will speak frankly with you and is not an automaton. Many thanks to Nick.
Awesome customer service very reasonable!
I just wanted to say thankyou to my loan officer Mary Jacobi she was very helpful and professional. This is my first home loan and I was nervous because I had never gone through the process before and I thought it would be very stressful and hectic. My expirience was not stressful or hectic at all, as all my questions were answered no matter how many times I called, lol. As I sit in my new home I still cant believe how quickly I was able to get to closing. Thankyou Veterans United
I just cannot believe the kind of respect and customer service that was afforded to my husband and I in the purchase of our new home. We were treated better than we have been in our own area with good and services that have been provided to us for the 25 years that we have been married. Ross and Matt were top notch. They were both intelligent, thorough, no-nonsense and very respectful. I wish that everyone I knew could experience what we have experienced. This is one of the only times that I have been overjoyed that I am married to a veteran. Kudos to all of you at VUHL and may God continue to bless all of you and God Bless America!
The Loan Officer did a good job.
Good Morning JON:
I did not forget you. We can not thank you and Jill enough for the "Superior" service your team provided. The closing experience had to be one of the most organized that we ever experienced. We are truly grateful to Veterans United for giving us a new start. As you know, there is nothing like owning your own home.
True Friends, Be well
Carl & Nancy Onder
Mr. Dan Davis was a great help, as well as his team. Each stage of the process they walked my wife as well as my self though the levels on completing the task at hand.
Thank you and I salute your company.
Robert. T. Vaughters.
272 hunting hill rd.
I just wanted to say that working with Will and Chris has been the most pleasant experience in buying a home I have ever had. The communication and the patience and care were superior I would recommend veterans United to any and everyone that I know if all of your agents are as patient and caring as Will and Chris I can understand why you are rated number 1 because you are number one in my book thank you so much and special thanks goes out to Will and Chris Charles M Droddy a loyal customer