Heather was a HUGE help as well!
Veterans United was so great from the beginning. We had been turned down by two lenders already but they were our "third time's the charm." They were so helpful all along the way and always made sure we had updates. They answered all of our questions and truly made us feel like they were there for whatever we needed. Even when we faced difficulty with the first home we tried to purchase, they stuck through with us and made the process so smooth and pain free. We would most definitely pick them if we had to go through the process all over again.
Great People and VERY thorough in their process.
Neal was a pleasure to work with as well as Roxanne.
There is little I can say except that Annette and I are proud to recommend the team of Jon and Nathan as exemplary in every way.
Andy was great. He always returned calls promptly and replied emails within a few hours. He kept us informed throughout the whole process. We came to Veterans United when no one else would give us a loan. Because of our situation, we were not going anywhere else but Andy still treated us like we were his only clients. We couldn't have asked for a better Loan Officer.
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Mitch was absolutely fantastic and knowledgeable! I would most certainly recommend Mitch to others.
Very nice people to do business with
Michelle Jones along with Kris Gustafson were outstanding. They kept me aware of every single step in the process and always contacted me when something else was needed. They always responded positively and honestly to my questions no matter what and always seemed genuinely happy to talk to me. Simply put, I feel I had the best Loan Officers that VU has to offer, bar none. I felt like I was talking to a friend when talking to them. They are both invited to my new home party! Keep up the good work! All I can add is THANK YOU!
We experienced our purchase via a home on short-sale. Never knew the issues that went along with that.....got a little frustrating at times but as of two days ago, it was all worth the wait. We couldn't be happier. We love our new home and can't wait to get everything all moved in. We couldn't have done it without VA, Caleb Long or our local agent Kim Stem in Jonesboro, AR. Thank you all so very much for getting us into a home of our own.
Jim and Tina-Marie Fitzgerald
Overall things was very great until the end process. There were to my documents that should have been signed left to sign at the last minute and the packet should have never went to underwriting with this many mistakes. This was very time consuming and very stressful for my husband and myself.
Veterans United Home Loans excels in their public relations to veterans. The staff is very competent and professional. I was very blessed to have as my loan officers Andrew Beckett & Max Carratura both were very helpful during my loan process. Also, Crystal Palmer was very knowldegable, efficient and helpful. Overall my experience with Veterans United Home was a very good one.
It was a real pleasure working with Doug Howes. He provided fast, courteous, service and I believe he went out of his way to make our experience a pleasurable one. I will definitely recommend Veterans United in the future.
The veterans united team did an awesome job. They have to be the best in the business. Thanks team!! Because of you I am living in my dream home.
A home loan dealing with many thousands of dollars, can be weeks of worry, stress and work. Doug and Shan are two of the hardest working people, you will ever want helping you make the loan process less worry, stress and work. Doug had great communications with us and even walked us through the hardest steps; before we even had to take them. Overall, I would highly recommend Veterans United Home Loans and it's agents. I am glad that I choose them to do my loan. And I feel blessed to have gotten Doug too help us through this process.
Outstanding work from Greg. My first home purchase was made extremely smooth.
Jon thanks for all the help.
I would like to say that Andrea and Ryan did an excellent job helping me got through this process. I dont think i could have done it without them.