I will most definitely recommend VU to va friends.
Veterans united worked very well with us to get us our first home. They made this whole process go smoothly and they always answered any question I would have.
Veterans United was helpful, responsive and a pleasure to work with.
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Overall, just a great experience. I would highly recommend veterans united to any veteran purchasing a home.
I will definitely tell my friends to use your services.
“Katie is an exceptional loan coordinator. She kept us advised every step of the mortgage process, explaining the reason for every obscure document requested from us. I had her on redial, that’s how much we spoke”. Her manner was always friendly, and she was always available to answer every question we had. She is a subject matter expert and deserves recognition for all her hard work. Thank you Katie for helping me in the whole process, me and my family are beyond grateful!
Thanks for everything y’all are like my new family
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We would prefer the option of not having an escrow account since the VA don't require it and often the estimated property taxes are too high . We would prefer to keep the money ourselves and get 4.5% int on it until needed however , We realize your concern about people being responsible and paying them. People with a great credit record usually pay their bills and on time .
We are super happy with Veterans United and the great service provided by Juliana and her team! Forever grateful for getting us through the process and into our new home!
To achieve my dream home was not an easy feat, it required more than most situtations would. There were times where I felt completely overwhelmed and defeated, as most first-time home buyers can quickly feel, and had moments to where I simply just didn't understand certain aspects. The exceptional team, Gerrit and Lyndsey truly took their time to go out of their way to thoroughly explain every detail throughout the process to make it a priority for me to grasp every concept, to where someone with no background nor knowledge of real estate could fully comprehend and have confidence knowing for the future. They remained patient and professional the entire duration, and I can't thank them enough for their valiant efforts. I highly recommend Veterans United to others looking to secure their forever home.
We missed the close date. You had all the paperwork for 5 days and didn't look at it until the day before closing. The only way I knew we weren't going to close is you added a "task' to my "to do list" at 3:30 pm the day before closing, requesting more paperwork. This should have been at least a phone call. The next day Megan who I had been corresponding with would not reply to text or phone calls and turns out she was on vacation. This is a pretty stressful event and could have been avoided by looking at the paperwork early or at least communicating clear expectations and timelines. Doug was then able to get it done in a timely manner, but I had to be the one to put urgency on the situation.
