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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,638

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 383,638 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Thank you to our team, they were all so amazing!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Also many thanks to my local Realtor Robin Smith,

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

4 out of 5 Stars
Would Recommend

They make sure you are getting a good home for your money. They also won't let you pay more than the home is worth.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Nick and his team at Veterans United were amazing. The home buying process couldn’t have gone any better thanks to their work.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

My Loan Officer Garet Barry and my Loan Coordinator Justina were very helpful and did a great job at keeping me updated throughout the closing process as well as ensuring that things stayed on track. They did an amazing job and we were able to close on our dream home in less than 30 days!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

1.5 out of 5 Stars

Response from Veterans United

Jerome,

We appreciate you rating your homebuying experience with us. Based on the score, I wanted to invite you to connect with our Client Advocate team. If you’d like, you can talk with us one-on-one about your experience. We’re here to listen especially when the level of service you expect from us doesn’t line up with your experience. Sharing your feedback makes it possible for us to follow up with the appropriate loan teams and training managers as needed and to ensure no other Veterans have the same experience going forward.
 
We hope to hear from you soon and wish you the very best in your new home.

Sincerely,
Kendra, Client Relations

4 out of 5 Stars
Would Recommend

I think the process could go a little smoother if everything that is known to be a factor as far as paperwork goes is requested at one time instead of having us scramble around almost daily for the paperwork.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

My spouse and I have used Veterans United to buy, sell, and buy a home again all within the span of 18 months. We used the same team and have had an excellent experience on both sides of the real estate market. The website is phenomenal and easy to navigate and very user friendly to upload all the many required documents. Communication is top notch and they really do think of everything including helping you set up utilities. We will 100% work with Veterans United in the future! Thanks Cody and Team!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

I would recommend VU to every vet that I know who would Iike to purchase a home.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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3.5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

As a first-time home buyer, I didn't really know what I was getting myself into. Everybody on the Veterans United team patiently explained what was required of me and kept me in the loop every step. I can't really compare them to any other company as this was my first experience using the VA loan, but they set the bar remarkably high with their customer service and communication! 10/10 going to be using them again the next time I want to buy a home.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Everyone did an outstsnding job from top to bottom.
Thank you Audrey and Collin too!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Try Veterans United, and you will close on your
future home.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

More Reviews

See all 383,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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