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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,833 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,833 unfiltered reviews

Starting on Page 2033 of 14,862. Return to Page 1

5 out of 5 Stars

Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

Shout out to my team assigned to me. They were all extremely diligent in helping me pursue my dream to own a new condo. Thank you Joe Choi, for the amazing advice, patience, and personal knowledge to educate me. Thank you Nick Gemming for helping me learn the final home buying stages clearly. Thank you Liz Schulte for helping me understand the easy way to connect all my utilities. I love your, "work smart not harder" notion. Thank you all so much.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

4.5 out of 5 Stars

Great Experience Overall. I thought that buying a house would be a painful journey, but Veterans United made it simple.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

I am very happy with the entire team that worked on my home loan. They all deserve a rating higher than 10!!! I especially liked dealing with all the members of the team, and was great to talk to each and every one of them. It also doesn't hurt that they are from my home state of Missouri.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Thank you all for helping me and walking me through the process.
You've helping me achieve a lifelong dream, from Homless to Homeowner.
# Veterans United Homeowner

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

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5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

The process was a bit gruesome.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

The team worked so hard to get my loan closed! The estimated closing timeframe was 45 - 60 days, and we were closed in a record breaking 32 days!Ryan and his team were wonderful to work with!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

2.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Top to bottom, Montgomery was always there to help and went above and beyond! The concierge service was unexpected and greatly appreciated!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

I think the water concerns need to be reviewed, it took two weeks to get it approved even after installing a UV Filter because the property has a spring and cistern. This area uses spring water cisterns all over the county and in other parts of Western North Carolina.
other than that, the team of Jake Frogge, Lynn Heath, Logan Flett and Barbara McLaughlin did an amazing job.
Thank You

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

3.5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

This is the second home Veterans United helped us purchase. You guys are real miracle workers. Thank you for helping us Veterans in fulfilling our dreams. Blessings

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

The team assigned to me did an amazing job and made sure I had everything I needed for every step along the way. I recommend veterans united to every veteran looking to but a home!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

3 out of 5 Stars

Need to have more understanding about your customers, we do not know all the language, terms, and procedures it takes to buy a home. I'm 75, wife is 74,you made us feel like crap,shame on you.

Response from Veterans United

Hello Gregory, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.

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