Kind, professional, knowledgeable, hard working and caring.
My loan team was outstanding! They walked me through the complete process with the utmost patience, and I truly feel they worked hard for me and gave me their all!
This is our 2nd home purchase with Veterans United, and still one of the easiest experiences. Our Morrgage Manager, Craig, was excellent and continues to check in with us to ensure all our needs are met. Highly Recommend for your home buying lender!!
I can't say enough about how wonderful it was working with Veterans United! From beginning to end the process went quickly and smoothly. It was a pleasure being able to view my loan's progress online as well as easily upload all my documents. My team kept me informed and answered all my questions. The process was amazingly fast and tension-free. I highly recommend Veterans United!!
Thank you guys for all ur help making our home buying process smooth and easy!!
Would use again.
As stated above, my experience was phenomenal across the board. This was not an easy close with probate added to the mix but the team stayed patient and facilitated when I wasn’t sure it was feasible. Much appreciated!
I just want to thank everyone involved in this process with me for your patience and guidance I couldn't have asked for a better team!!!
I did ask the team to use MY phone number because my wife’s phone does not receive phone calls and every time someone would say they tried to call we would not receive it. I had asked them to change it but it must’ve been a system error of some sort. Had this not happened I feel my version of communication would have been better because there were moments I felt as though I wasn’t sure if things were going smooth or not. But I would just log in and check to make sure all To-do were done and the texting portal was helpful. Other than that. I think everything and everyone was fantastic.
Great experience. They walked us through the process, answered all our questions and faciliated the entire loan process.
I gave the 8 because my original loan officer would not get back to me and it took nearly a month to get a prequal! We almost went to a new lender.Once I demanded a new loan officer, everything went fine.
Love the free stuff that’s why I started with y’all to begin with.
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Going through Veterans United was a great experience! I will definitely tell everyone I know who is going to purchase their home to go through Veterans United. Mr. Draffen was amazing!
Loved Nina. She put up with me when I was frustrated and she walked me thru the problems.
Thank you for all you have done in assisting us get into our home. We are forever grateful and will always recommend Veterans United!
