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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,553 reviews
623 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,553 unfiltered reviews

Starting on Page 2041 of 14,986. Return to Page 1

5 out of 5 Stars

I would highly recommend Veterans United. They truly made my dream come true. They are wonderful people that truly care. Thank y'all again, I can't express enough how truly blessed I am to have had the opportunity to work with Veterans United. Y'all are the best!!!!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

VU has been fantastic to work with. All the team members where knowledgeable and incredibly helpful.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Overall it was a great experience for a first time home buyer,

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

First time using my VA loan and the whole process was smooth. Very pleased with the experience. Definitely would recommend Verteran's United and this team in particular.
Mahalo!

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

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5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars

Awesome team! Can’t thank you enough!!!!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Everyone there has done a great job with this process and we are very happy with everything we now have and I would tell everyone I know about how the whole process went for us thanks so much for all the great work

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

Ready to see for yourself?

Experience first-hand why 357,315 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

As a new home buyer I know now that it is a very long process to getting approved and finalized for closing , And Veterans United made it possible for our dreams to come true...Thanks again for everything!!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I did have an opportunity to work with a couple of other Veteran and first time home owner programs, and one of them would have even been a little less on my interest, but I would not have traded my experience with Veterans United. My team was amazing, conscientious, on the ball, and so easy to talk to. When I had a question, they reached out immediately, and never left me worried or in question. This is my first, and most likely last time buying a home, as I waited until later in life, and I am so glad that I chose you guys to do that. Thanks Again, Victoria, US Navy Veteran.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

When you start a home buying journey it can be very stressful, but working with this group...Wow! You will never find better people to help you! Made my first home purchase a Great One! I cannot say enough about you guys! From the bottom of our Hearts " THANK YOU!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

2 out of 5 Stars

I was not impressed with my experience. I struggled to get in contact with the team. Emails went un answered and the phone always went straight to voice mail. I formation was requested at the end of deadlines several times. The team would not respond to my realitor until several emails were sent. I was very close to the seller walking because of us missing closing expectations. If I wasnt so late in closing I would have went with another lender, but we didnt want to lose the house. This is my fifth house and I never experienced such unprofessional behavior. Communication is key and expectation management is too. I felt like the team was purposely trying to sabotage this process and the excess money spent(we flew to florida for closing that never happened and spent 10 day). We landed Monday morning back in MD at 0830 and I got a notice we were clear to close(we closed on Tuesday). On Tuesday my closing was at 5pm and again we went down to the wire for your team to get the title company the necessary documents so the notary could print the signing documents. I had to scramble to get the funds wired before my banks same day transfer suspense. I spent 26 years in the USAF and I never experienced such anxiety and I spent 6 months in Afghanistan during fighting season. Luckily we were able to close, but the experience was totally tainted and my original love of the house turned sour. The team started off great, but a week before closing they turned into a team that appeared to be over their head. Truly disappointing

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

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