My experience was somewhat exasperating. There was way too much paperwork and it seemed
to drag out forever. The service was fine and the people we dealt with were fine, but the time
spent copying and faxing and re-sending was over the top. Had I known it would be so tedious
and take so long, I would have gone elsewhere. So much time passed, that in the process the rate
went up a whole per cent and has ended up costing us more than anticipated. There is way too much
red tape and I would fore warn anyone that I referred. It took 4 months and that is not acceptable.
We had a great experience with VU Home Loans. Katie Rose and Patty Kelly were a pleasure to work with. They both were efficient and helpful throughout the entire process from start to finish. Their constant contact with not only us but the realtor and the title agency helped with the overall process.
Thank You to everyone involved in helping us achieve our home.
Steven and Catherine Walters
Janeanne Stephens she did a outstanding job and any one that helped her out great job
We very pleased with everyone involved in out loan process. Everyone was very nice and very helpful.
The loan process moved very fast. We gave y'all everything you needed as fast as we could. This kept the process moving . Thank you for your help and getting us into our new home.
Doug Brady our loan officer manager was very helpful at the end of our loan process.
I wish to thank everyone at Veterans United who made home ownership possible for my family. From my first contact with Tandy Lord, who coached me while I repaired my credit rating, to Cooper Allen and Chris Holdman who took me step by step thru the process of obtaining a VA loan. Without these people, I don't believe home ownership for us would have been possible. Many thanks to all.
Not only was Jonathan great Beth was excellent as well. The both was always timely and exemplified great customer service.
Enjoyed the help we were provided throughout the whole process.
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Veterans United did an excellent job from start to Finnish. I would highly reccomend Veterans United to anyone. Thank you guys for making this process easy and quick!
thanks to veteran united home i start good buying my house.
Both Lauren and suzanne did an awesome job during this whole transaction. It was pretty much painless and easy to do for me and my family,
TODD AND BEN WORKED DILENGENTLY TO GET MY LOAN THROUGH, THOUGH I DID FEEL AT TIMES I WAS CONFUSED AS TO HOW LONG THEY HAD BEEN DOING THIS, AS SOME OF THE PROCESS SEEMED REPETITIOUS.
Joe is an excellent loan officer! He went over and above in his efforts to make sure our experience with Veterans United Home Loans was as smooth as possible. By the way, I have given Joe's business card to a fellow veteran. Keep Pluggin' Joe...you're doing a great job!
Aaron Forster was great. I have bought seven houses in my life and Aaron was the best person that I have ever had to work with. He found us the most awesome realtor that I ever worked with as well. This has been real refreshing experience. Thank you, Paul Recker.
The service we received from Mason Maddox was impeccable!!
I considered several lenders for my VA Loan and chose Veteran's United because I felt the costs were fair, and my loan officer, Zach DeBord, convinced me that I would experience great service and an efficient process. I had very high expectations and Zach and the Veterans United team exceeded them all. My loan was processed and closed in 20 days from having a signed contract, and Zach made the process transparent and easy for me. He was very professional and knowledgeable, while also being courteous and polite. The Veterans United team also worked very effectively with my realtor to facilitate smooth communications and paperwork processing. Veterans United is the only VA lender that I would recommend.
Brandon and his team were outstanding and did a great job at helping me find and purchase a new home for me and my family.
Excellent experience, thank you
Had a great experience with my loan officer Tony Boussad. Tony was very knowledgeable and punctial with us. He knew what he was doing and was able to get us closed quickly when we finally found a home we liked. Thank you Tony for everything. We definetly will be recommending Veterans United Home Loans.
My loan officer was very helpful and answers all my questions in a timely manner. It was great customer service and she was very helpful and ensured me and made me feel comfortable as to where I can put mg trust in her to get what was needed done. Best that I have worked with this year thus far.
My Loan Officer (Kaleb Long) was the best ever. With this being the purchase of my first home I was very nervous and did not know what to expect. In not knowing alot of what it takes to buy a home, Kaleb and his team talked me through each and every process, and they were patient, spoke to me on my level to where I could understand. There were times in the process I knew the poan would not go through, but Kaleb was there to reassure me not to worry and that everything was going to work out fine. My approval was done less than thirty days and it was due to the hard work Kaleb and his team of great people put into getting it done for me.