If a veteran selects to have their rate locked then lock the rate. Don't have the loan officer have the opportunity to sell on why they should or shouldn't lock it as it seems the officer would benefit from them getting a higher rate therefore may not act in the best interest of the veteran.
Everyone was professional and friendly
Jon McCarty was referred to me through my brother who also had Jon for the mortgage process. From the very beginning Jon and his team made this process very easy. I was very nervous about this process being to complex for my understanding, but they were able to explain it to the point that I felt like I could go into real estate. They were absolutely fantastic. We did have a few bumps in the road with VA regulations and finances, but they helped my family and I get through them and were with us every step of the way. I will definately refer any of my veteran friends to Jon and his team when they want to get a house. If it weren't for Jon and his team, my wife and I would not be in our new house. Thak you very much Jon, Kyle, Jill, and Ashley.
THANK U ALL FOR HELP ME BELIEVE SOMETHING I THOUGHT THAT WOULDNT HAPPEN FOR ME IN AWHILE. YOU JUST DONT KNOW HOW HAPPY I AM. TIL THE BOTTOM OF MY HEART THANK YOU SO SO VERY MUCH. MS DUKES
I was treated like family I'm a first time home buyer so this was all new to me and Katie and the crew there were very patient with me and helped me with all the rough patches . My wife and I want to thank you all . Joe and Cindy Stewart`
Great experience overall...only area of concern would be in the interest rate itself. I understand that we were chasing interest rates...but interest rate VUHL provided always seemed to be a little higher than what was showng on CNN Money and other up to date mortgage rate sites. Left me with feeling that i could have shopped around and gotten better rate. Thanks, TC
My loan officer Michelle jones was awesome!!!! Her and her team!!!!!
This was a quick and easy house purchase thanks to Michelle and her team!!!!
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We had a wonderful experience working with Nathan Corley. He was our point of contact and lead us through the entire process. He is knowledgeable, efficient, and kind. We appreciated working with such an amazing professional.
I would like to thank you and Erin for keeping me informed from the begining to the end of the process and getting all my paper work completed in a timely fashion. It was a pleasure working with you Erin your professionalism speaks for it self keep up the excellent work.
Our loan officer, Collin Grote, was great! He was very pleasant and prompt with information. Our dissatisfaction is with the VA realtor assigned to us, Gerrard Wilkerson. Gerrard was very pleasant to talk to, but he did absolutely nothing to help us find a home long distance. We just had to plug along on the internet and do it by ourselves. Gerrard did prepare offers and paperwork promptly, but we expected someone to help us and send us possible homes that meet our criteria. He did not do that at all. We also needed help with the pricing on these homes because VA valued them under what people were asking.
Kyle and Szana worked very hard after a previous home fell through at closing. They worked hard to get me a new home and get it closed as quickly as possible.
you all are awsome jonathonandthe whole staff were great thay walked me thrue ane problems and made sure i understood the answers to any of my concerns
I just wanted thank you all for such a great experience in the home buying process. My Loan Officer, Will, answered all of my questions in a timely manner which left my mind at ease during the whole process. Will was very informative in the whole process and walked me through every step. The realtor, Steve, that you recommended was great as well. He was familiar with the VA loan and made himself available to us in a moments notice and was also very knowledgeable with the area. Thank you for everything.
this home purchase was a pleaurable experience, i feel everyone went out of their way to make this a smooth transactin. Even though there was no realestate agent involved, things went very smooth. Pleasae give everyone involved a pay raise, at least a box of doughnuts for brekfast.
THANK YOU GINNY. ANDREA AND THE ENTIRE VETERAN'S UNITED TEAM FOR A FIRST TIME BUYER WONDERFUL EXPERENICE.
Tamara was very informative and helpful both initially and during the whole process. We appreciate all the hard work she put into helping us with our loan.
The Home Purchasing process is difficult, but my team at VUHL Lighthouse made it an enjoyable and rewarding experience!
Thank you very much for taking the time to help me with this and providing all the feedback I needed!
This was an extremely daunting and stressful process, but through Katies professionalism and steely resolve we were able to get this done.
Wow!!! As a first time buyer I was scared to death of the whole loan process. The entire team made the process easier and simpler than I ever could have imagined or hoped for. They were extremely informative and courteous. Answers to any questions were always just a phone call away or promptly answered via email. I've never had any experience with other lenders, but after this I never will. VU will be the only ones I use if I ever need to again and would and will recommend them to anyone in need of lending services.
I'm very pleased with Mr. Tony Van de Riet and his team. I was treated as family with Veterans United. The loan process was painless and smooth. I couldn't have had a better team. Dreams do come true. Furthermore, as a disabled veteran, one of the reasons I fought for my country is because of folks like Mr. Van de Riet. His kindness, patience, and assistance are much appreciated. God Bless all of the Veterans United Staff and team members.
Sincerely, The Trevinos
My agent was extremely knowledgeable and helpful. Always kept me informed on what was going on in the process. Even called me on occasion to make sure I didn't have any questions or concerns.He definately set the standard for what an agent should be in your company. I hope to be able to use him in the future if needed. Thank yo so much Lance Hainen and company. I will definately recommend you all if I know anyone looking for any home loan needs... GOD BLESS.