Everyone involved in our loan process was helpful and veryfreindly. Any questons or concerns where answered and handled in a timely manner. We where really happy and loved working with everyone at Verterans United Home Loans. Thanks for your help we love our new home.
Jamie was excellent to work with. He was, throughout the entire process, thorough, prompt, courteous, and professional in every aspect of his job. It was very clear to me that he holds himself to very high standard. This was a very positive and stress free experience due to his attention to detail and tremendous customer service.
This was the best process of buying a house, I have ever had are ever heard of... This guys do their work with PRIDE..
Ben Muzzey did a phenomenal job! I have recommended him to friends, family, and co-workers.
We experienced a very personal level with our Loan Officer, Aaron. He considered our needs and meet them the best of his ability....We could of never accomplished the demanding efforts it takes buying a new home without his guidance and patience......Well done Aaron !!
Tony and his team did an outstanding job from start to Finish. I would also like to add that Emily Albers customer service was fantastic!! Thanks for everything.
As a first time home buyer it is very stressful, let Lone when you constantly hear horror stories about finding lenders online. How they say you are pre-approved for X, but then when you fall in love with a house they tell you underwriting can only approve you for Y. Which is a lot less then X. But VUHL is t like that, I spoke to Kody who got me per-approved in no time and that amount never fluxuated thru closing. Him and his staff made it a very stress free endeavor. They were easy to get ahold of and were always quick to respond to any missed calls. S
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Will was amazing, we had one last hiccup at the end about not verifying employment. I felt he was very very good, but nobody is perfect.
Jacob was excellent in every aspect. This is the fifth house we have purchased over the past 35 years and to be quite honest, it was a more difficult process than we have ever experienced. We were not made to feel like we were being treated special as veterans at all. The last 2 home purchases we made in 2001 and 2003 were conventional mortgages with fairly large banks and it was a much easier process. I just thought you'd like to know the whole truth.
I am a first time buyer and it was great experience the all team were very helpful and they were always able to answer any of questions. They make the process simple and easy.
I had agreed to a 3.25% loan and some how in the shuffle of e-mails one of my replies was sent to your spam. It turned out that the rate was bumped up to 3.75% even though my original paper work had the lower percentage typed in. I really don't how you could do that but it happened. This is the only reason I would hesitate to recommend you to others.
Awesome. Simply awesome service. rock on!!
Jonathon Lucas and his team are the best, I am a realtor and will refer business to him with the confidence he will get the job done!!! Thank-you! Thank-you! Thank-you!! Janette Mckaig
This was a tremendous experience from start to finish. The entire process, step by step, was explained clearly and all questions were answered in a courteous and timely manner. My loan officer really took customer service to a whole new level. I couldn't have been more pleased.
David was a huge asset in helping us secure our home. We bought a FSBO which turned out to be a huge hassle. We were already approved for a loan with USAA but when I spoke to their loan officer I felt as though he was clueless. This was not the case with David. After speaking with him for two minutes I knew we had found our guy.
Matt Lucas was excellent in assisting me with the home purchasing process. I was satisfied with his quick turn around times and his dedication.
I would like to take this time to thank Veterans United for helping me to achieve my home buying goal. Kevin McMillen & Taylor Clark are the BEST. They made the entire process so easy and stress free .
I could not even begain to say enough about Lydia Vessels my realtor, from the moment she reached out to me from you guys she has just been wonderful. I have told everyone I know and everyone I don't know about All of you guys .
Thank you for a job well done.
Rev Ray M Gambrell
Katie Rose was awesome! Very easy to get a hold of and also kept me in the loop at every turn. I first heard about the company on Facebook and since then I have told a couple of people about VUHL. I've also told them to ask for Katie! Thanks for your help! Please pass to Katie that me and my family really appreciate her help! Dennis Bakken
As a first time home owner, I feel my experience went very well. Everyone helped me to complete my loan process as quickly as possible and with as little frustration for me and my family as they could. I appreciate their help in the process and have been recommending Veterans United Home Loans to others I know.
The loan officer was out of town, or out of the office during much of the time and he failed to lock my rate in when he received the executed contract from the Realtor, costing me an additional point over a period of 30 years is huge. There was an attitude that I sensed I was interrupting them when I called, he was rushed and spoke is terms I was not familiar with (using acronyms in his industry) and then there was the 'it's out of my hands' excuses. Their timing was slow and almost cost me the house when we had to extend. They did not work well with the local Title company and blamed delays on them when we knew better. I will not recommend them to my friends.
Very professional and efficient. I can't think of anything Doug Brady and Stefanie Cade could have done better. The whole process was very easy and went so fast. After working with another mortgage company for 3 months, I contacted Veterans United Home Loans and we closed within 6 weeks!
I highly recommend Veterans United Home Loans.
Daniel Lowes was awesome! He was on top of everything, and had our questions answered before we even had a chance to ask. Thank you Daniel!
The service was outstanding from the loan officer and his team. Any question I asked was answered on time. I would recommend this service to anyone. Thanks for the help and purchasing my new.
My loan officer and processed were both wonderful. I am in the business and to work with true professionals was wonderful. They delivered. Thanks guys!!!
Tony and his team went above and beyond their noraml duties in helping us through the loan process. A lot of times you hear about companies that help veterans and find out it isn't so. We will be using your company again if the rates drop to refinace our new home.