Casey Martin and his team were truly professionals, from the moment I first spoke with Casey just inquiring about VA loan and all the way through the process. He is very flexible and always there whenever I needed him. The best Loan officer I ever dealt with. Thanks again Casey
There was a lot of issues to deal with in my loan . which took a lot of work on both of our parts . but the VU and the management team [ loan officers' ] worked hard and professionally to achieve the desired results !! But my comments would not the complete with out ''singing '' the praising of Ms. Krystal Palmer , what an out standing job she did and the loan officers she work for should either push for her promotion or a good bonus
Ashley Khederian who works for Jon was a terrific help. Very responsive, friendly and always willing to help out however she could.
Keep the clients updated on the process and issues that araise
Thanks Veteran United in particular Andrew and Krystal made the process sweatless. I love the fact that they were available for questions throughout the whole process with quick response by email. You guys rock!
I thought buying a home was going to be harder than it was. Andrew Beckett made everything really simple and get done smooth. He communicated with my wife and I very well and helped us out throughout the whole process. I highly recommend working with him during the home buying process.
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i would like to say that scott and jessica were very helpfull and when ever i had any questions,they were always there to help.Was a very good experience dealing with veterans united home loans .
Mr. Wheeler made the process easier for to understand and it has been lengthy process, especially considering it was my first time buying a home. Literally, he was a help from the beginning to the end. I can't thank him enough.
Shane Martin and his assistant loan officer Molly McKay have exceeded my expectations for anyone in their line of work. They were always very polite and quick to answer any questions I had. They also were very good at keeping me updated on the loan process and at returning missed phone calls within that day or the next, honestly this process wasn't anywhere near a headache for me and that I am truly grateful for. Their dedication and flawless attention to detail made everything smooth for me. I will recommend VUHL to all of my veteran friends because of the simple courtesy of customer service in which VUHL thrives on. Thanks for everything!
William R. Crackel
Happy home owner!
Super job ! Thanks again for all the help,
The experience of securing the home loan was extensive but made better by the help of Jason Brown and his boss Steve. We appreciated the quick responses to any questions we had. I would definitely recommend this team to friends and family. Thank you. JoAnn Ford and Rasool Jackson
Because of Veterans United Home Loans and the outstanding job that loan officers Ashleigh Sumner and Amanda Barnes did for us, our family now have a home that we never thought possible to obtain. We were impressed with their professional manner and knowledge. They made the entire loan process smooth and we appreciate the attention to detail they offered. Again, Thank you Ashleigh, Amanda and Veterans United Home Loans for making our dream home come true!! James & Merla Christiani
Tony was awesome. Anything I didn't understand he took the time to explain. He was quick to respond and very and easy to get in contact with. We could not have asked for better. Truly an asset to your team.
Mr. Jake Levy was our point of contact. He was not only professional at all times but he was very supportive and very patient. He handled all of my trivial questions with ease and helped me with whatever issues I had. I want to thank you and your organization on assisting us in obtaining a new home. Mr. Levy was outstanding and he had great help from his assistant Michael Cathcart. Thank you all so much.
My Loan Officer was very knowledgable, helped answer all my questions.
Thank you very much for assigning Nate Reeves as my lender, he is the best of the best.
Please advice those whom may or may not be leasing rental appartments that they can get out of it legal without be charge for breaking the the lease agreement. When you go to buy. Give the rental office at lease 6 months, that away they cannot come back saying that you owe more money. You may be stuck with a bill that you really don't need like me. I am getting stuck until Jan of 2014 to pay each month of 420.00 dollars a month along with my brother to pay it until that time
joey and jessica jones did a fantastic job with helping me step by step through the whole loan process. I couldn't have done it without them. Thank you so much
I have never had such a smooth transaction with any bank or other financial institution as I had with the team from Veterans United. Each and everyone on the team that I had contact with was great including Doug Brady, Justin, Amanda, Shawn and Nicole. If I had a question I received an answer that even I could understand in short order. There was never a well we'll get back to you. Needless to say I am totally satisfied with everybody and everything at Veterans United Home Loans. Thanks for what you do and how you do it!
Rachel was fantastic. She communicated with me throughout the entire process. She was tenacious through the process. My situation was difficult due to my profession (truck driver, being away from home) I would recommend her 10 times out of 10. She made this process a pleasure.
There were some things that I was not pleased with that were probably out of Blake's hands, but some were not. From the beginning I can say that I was treated like a valued client. I was treated with professionalism and courtesy, which is very important to me. Blake answered 97% of my concerns up to the closing. The other 3% we did not get a chance to discuss due to our phones dropping the call. There was a problem in what the Underwriter's wanted and what I was willing to do on some matters, but Blake came through. At the closing I noticed that my monthly mortgage amount was incorrect. I brought this to the title's company's attention and they stated that I was correct. This was very upsetting and unexpected from what I was told. I had to contact the Closing Department to get this corrected and I am currently waiting on my new paperwork. This really left a bad taste in my mouth and pocketbook, but since I work with client's I did not want this to count against Blake 100%. Overall even with the bumps and temporary roadblocks Blake did a very good job and work very hard to see me from the first contact until closing! Blake we did it! I also appreciated the gift card from Veterans United Home Loans..it was a pleasant and unexpected surprise! I purchased some furniture today with it. Blake keep up the good work and go get some more loans!