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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,713

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,713 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I want to thank Mr. Smith, and Mr. Litzinger for the help. They made my dream a reality, and they are the best. I hope to work with them again in the future.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

Kayla Wilson was such a great help to my wife and I. Even though we did not qualify at first for a mortgage, she guided us and gave us great advice on how to get our credit scores up and how to pay down debt. We would have been unable to get a mortgage without her help. I also can’t say how great it was to work with dalton. He always had our best interests in mind to ensure we would get the best deal.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Absolutely amazing home buying experience. Thank you to the team for the support and patience.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
Photo submission from Alvin F.

Veterans United was very easy to work with. JB did an amazing job taking care of my wife and I. We will definitely recommend Veterans United to our fellow veterans and use them in any future home purchases. Thanks again!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Alberto and Brayden were fantastic team members to work with on all aspects of our home loan, especially with the to do list keeping us on track. Thank you Veterans United!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

From start to finish, Veterans United exceeded my expectations. Every step — from pre-approval to closing — was handled with care, professionalism, and clear communication. What really stood out was how seamlessly they connected me with the perfect real estate agent, making the entire journey stress-free and even exciting. I couldn’t be happier with the experience and highly recommend them to anyone looking to make their homebuying process smooth and successful.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend

Everything went great working with my VU team. Found an amazing property and closed on the loan in a quick and responsible timeframe. App was easy to use and much communication with the team throughout the entire process. Thanks again!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

We've bought and sold a few homes over the years. Veterans United made that process the easiest and by far the best experience to date. Thank you.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

That would be great. I would love that. This team should do training for others in how to get things done all the while being so genuine and caring. They had it all. I’m sure I was a challenge at times but you would never know it by their response. A great experience.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Carma and her team were extraordinary. They made every step in my home purchasing smooth. They answered every question I had for them (trust me, they were a lot, lol). I will continue to use Veteran’s United for all of future purchases and will recommend all of my family and friends to use them.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Just wanna thank you all . Say blessed

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

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5 out of 5 Stars
Would Recommend

I hate computers/ technology, everyone that I worked with was very professional and patient and willing to help guide me through the whole process without any problems or issues

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

The team were excellent. They did a tremendous job and helped ensure that we were well informed the entire process.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Justin and his team were there every step of the way through my home buying experience with exceptional support. Justin and his team were flexible and supportive when my life situation made working with me challenging and complicated. Justin and his team were not only supportive with the loan; but, also showed care and interest in my well being. I am heart and soul appreciative! I can not say enough wonderful things about Justin, his team, and VU! Justin and his team went above and beyond and set the bar for VU 😊

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Thank you, Alberto, Subah, and Evan for your integrity. That's the word I have for VU - Integrity. I found a beautiful FSBO and Alberto walked me through the whole process from start to finish. Just a simple list of "to-dos" on their amazingly user-friendly site and 50 days later, I have my home. I am on fire for Veterans United because of how they treated me - Integrity, all day every day. The poor man even called me on the weekend a couple of times to ease my anxiety. You guys ROCK! God Bless you all! Again, just the epitome of what a fantastic team looks like. God bless them all. Thank you, VU. You guys ROCK.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Words cannot express how satisfied we were with the whole veterans united team. They went above and beyond what I expected. Thank you very much

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

More Reviews

See all 426,713 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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