Sharee Charboneau was extremely helpful and patient. Between her and Aaron, we had a very smooth home buying experience!
I just want to say that my loan officer, Aaron Foster was the BEST person to work with. He was very professional, Friendly, alwasy kept me informed, was ALWAYS available by phone or e-mail. It was great having him as my loan officer. I would request him again if I ever needed to.
John was great. I could get a hold of him any time of day which gave me piece of mind. John answered any questions that I had and walked me through all the paperwork I needed to turn in. He is a definate asset to the VU team.
Being a first time homebuyer, I was very nervous and dreading the home loan process. However from the beginning I was greeted with nothing but the upmost professionalism and knowledge. Shanna Serio was the first interaction I had with the company who helped me clean up my credit report and put me on the right path. When Shanna handed me over to Eric Wessel for pre-approval I was so glad to have Eric answer all the silly questions I had prior to purchasing my new home. He was always available and kept me up to speed and honest with the process and why. I will without a doubt be happy to recommend Veterans United anyone I should meet or having issues. Thanks again Veterans United and especially the staff I worked with to getting me into our new home!!
Weâ€™ve just cleared escrow on a most desirable home. Because of all weâ€™ve heard about VA loans I was surprised when, from the date of accepted offer it took only 35 days to close. This would not have happened if not for the prep work accomplished by our loan officer, Kaleb Long and his assistant, Chandra Heartland.
I searched for the right loan and the right home for five months. We spoke with numerous companies and brokers. Mr. Long was one of the first and the only one who did not become frustrated with our situation. Anyone looking to reside in this area knows the condition of the market here and how competitive it is. Kaleb guided our search and VUHL provided step-by-step direction on the best ways to acquire a property in such a chaotic market as this.
We will forever be grateful to Mr. Long, Ms. Heartland, and their company, Veterans United, not only for providing this loan that other companies couldnâ€™t match, but also for their daily communication over a long period of time and especially for their personal service and dedication to protecting our interests.
Lee was outstanding always there with answers for us he was able to work wonders for us, when the agent needed someone or had issues Lee was always there fixing it he made our home buying very easy. Thank you lee for everything you did for the Mobley Family.
P.S I never did say thank you for the get well gift lee sent to my family when they were sick THANK YOU LEE
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Daniel was just awesome, he worked with us to make sure we understood the process and was there every step of the way to explain any thing we did not understand. I would not hesitate to recommend both Daniel and Veterans United to any of my friends.
Brendan Wilson was outstanding!
Rick Bridgman, Austin Soendker and team were great. They made this process as smooth as they could and stayed in contact throughout the process. I really appreciated all their help.
I cannot tell you how much we appreciate your company and especially the outstanding employees that you have working for you. Starting with our initial conversations with Brian, then Jeff Ferguson's outstanding professionalism, and the kindness of Meredith Pettit. I have already recommended Veterans United to several people and will continue to do so. I have also put up a letter in the local American Legion telling people about our experience with your company, including how Jeff Ferguson would be the person I would go to for anything dealing with a mortgage. Outstanding job you guys every company in the United States could use a dose of whatever you give your employees because you guys ROCK! Thank you, Robert Curry
I was very happy with every thing and that it went very smooth.
I would just like to say thank you for make dreams come
true. Buying a home is very difficult, but you kept us up to date
on what was needed to make the process much easier.
Again Thank You
The underwriter process was the most annoying part. If that had Been smoother and my house closed when I was told it would have saved me over 1k but had to pay for bill s and rent again thank to the underwriter not lettting me get cleared to close
From the very beginning stages to the close of the home everything was incredibly easy thanks to all the work from your company and Luke Thierman who I think did an outstanding job from start to finish. I cannot say enough about Luke but I will say he is an asset to your company. Every person I came in contact with was very professional and a pleasure to deal with. I also want to mention Russ Marks who I really appreciated.Thank you VUHL!! I would recommend you to anybody.
Outstanding service from start to finish!
I felt like a number rather than a person. Celina Mowrey was very nice, but having her in Missouri and me in Delaware did not work for me. There were times throughout the entire process when I wanted to talk with my broker face to face. Instead, i had to call a different time zone and hope she would answer. I went with VU because of the no money down aspect and that the VA would back the loan. If I thought that I could of done it any other way, I would have gone elsewhere.
The home value of a home seems to be a problem these days and made are process last longer than needed. The realtors seemed to get greedy and wondered why the value did not come like they thought or wanted it to. Homes are being over priced and the consumer is paying for it, we are living 2007 all over again and I was not about to allow it to happen to me. My realtor even got raped up in the fact that they thought the value came in low which I figured they thought may hurt their bottom line in the future. What about the buyer? Do not get me wrong my realtor bent over backwards for my demanding needs. When it is a VA loan which we all know is painful at times, realtors need to know who they are working for.
The people that took care of me and wife were very professional throughout the whole process. thank you one and all
joe and janet delligatti
Very pleased with Nick's work. Thank you very much!!!
This was the first time that we used our VA home loan benefit. Our loan officer, Casey Martin, was a wealth of information on the buying process in Colorado, as well as on the loan its self. Because Jeff and I both have worked in the customer service industry, we have very high expectations when it comes to customer service. We are pleased to say that Casey's skills in this area surpassed those expectations!