Everyone my wife and I have spoken to and that has assisted us on purchasing a home has been very patient, understanding and helpful. We managed to purchase a home while I was on deployment. Being an active duty sailor and being on deployment means it is very difficult to communicate and make choices, especially when going in and out of communication availability. I was fortunate enough to have my wife make choices on my behalf and they were very understanding and informative with us while assisting us through the process. There was not a question left unanswered and I have no doubts. I genuinely believe no one else could have made this happen other than the great people at Veterans United. Everyone on the team has our deepest gratitude. Thank you for going above and beyond!Thank you for your service to those in service!
You guys are really a 10/10 business. The staff is helpful and informative at all parts of the loan process and even after the loan has closed have been super helpful with any questions that have come up.
It’s incredible how hard this team worked with me to make sure I was ready and able to buy my first home. Micheal work with me for several years to teach me about credit and finances. And the rest of the team really made finding a buying a home fun.
The whole team was great, especially Christie!! She was very sweet and helpful the whole time! She even offered to stay on the phone with me while I was setting up the insurance needed and I was so appreciative for that. Thank you to everyone who made this process as seamless as possible, it made a big difference!
The VU team has made my home buying experience a breeze, currently deployed my wife served as my POA. They treated her with the utmost respect and care. Thank you Montgomery, Phoebe & Anthony!!
If you are looking to buy a home, Veterans United is the one stop shop! Just start here and you will be glad you did. My wife and I wanted to buy a home and shopped around for the best rate and the best people to work with. Veterans United beat everyone with rates and quality of service HANDS DOWN! Do not even bother with other lenders it will save you the headache and save you those pesky hard credit checks.
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The entire Veterans United team was an absolute pleasure to work with and I would recommend them to any other veteran who wants to purchase a home!
The was the smoothest home buying experience! Alex, the realtor and concierge made was absolutely amazing!!! BEST EVER!
Kellen was outstanding in this entire process. The rest of the team, honestly not so much. The realtor originally assigned to us acted as if he really didn't want to be there and was lining up his next contracting gig. Elizabeth while I can appreciate her position, never seemed to be up to date as to where the loan was at in the process or at least behind in her information.
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The only thing I could add as a suggestion is make sure people are ready for the unexpected, make sure they are aware of the possibility of delays in closing for repairs, reinspection and such. However I must overall we have been very pleased with our experience and I must say without our entire loan team this experience would have been a nightmare they may feel I was the nightmare on some days and for that I must take this time to apologize and tell you all thank you for allowing me to vent, and thank you all for your hard work it was greatly appreciated
