Working with Veteran’s United in the beginning seemed sure but towards the end of our closing, many clerical errors were made which delayed our moving process 5 times on behalf of the team I was associated with. They did agree to make things better which I am grateful for but the minor errors that were made were truly disappointing.
Response from Veterans United
Hannah,
Client Advocate is still here to help if you need us. Please know we're only a call or email away if you have any lingering concerns or unanswered questions. You can reach out anytime.
Very best,
Kendra, Client Relations
Overall experience was great. Communication was constant, responses were quick. Team was very knowledgeable and a delight to work with.
As first time homeowners Veterans United had it all! In one place we were able to get approved for our mortgage. They referred us to a great real estate agent. Tyler was great to walk us through the whole process step by step. The concierge service had everything you could want with resources for utilities, insurance, address changes...you name it! When the company that owned the home made us an offer to go with their own mortgage company, Tyler was even able to match their offer because we did NOT want to leave! Veterans United is fantastic!
The whole team went above and beyond for us and when things seemed impossible they found a way.
Kyle Gardner and his team did a great job from start to finish. The communication was top notch, and were available to answer any and all questions in a timely manner. They were also able to overcome some unexpected challenges that could have derailed the purchase of my home. I am throughly impressed with the level of care and professionalism that Kyle and his team exhibited throughout the entire process. It was definitely a breath of fresh air, in this day and age, to work with a dedicated and experienced team. Thank you very for a job well done.
Veterans United was easy to use!
I went through this process previously with a realtor who said he understood VA loans, but clearly did not. The level of contact I received by text, phone, and email ensured I always knew what was going on with the process. The checklist format on my personal account made tasks clear that needed to be handled on my end.
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Everyone was great! Michael, Annie, and Rob were very knowledgeable, quick, and went above and beyond during the whole process.
Great Team. Codi was awesome!
I have bought several home in the past and this time it was by far the best experience
Thank you
