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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This loan process started a year in advance as the building of the home took seemingly forever. Veterans United got as much done on the loan application as they could in the early stages to get an early approval completed. Unfortunately, some of the work we completed had to be re-accomplished because it was outdated by the time we actually closed on the house. All in all we got everything needed done, on both sides, in a timely manner. Thanks to the entire team for their help…and the gentle reminders!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

1.5 out of 5 Stars

High intrest rate. Bad real estate agent. Horrible attornieson both ours an seller side. Terrible underwriting team

Response from Veterans United

Justin,

I’m really sorry to see this. If you’d like to go into more detail, we’ll see how we can help. Our Client Advocates are here as another set of eyes on your experience. If we can ease any lingering concerns or questions, we’re here for that, too.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Chris did an outstanding job for us. We started with one loan officer and was transferred to Chris in the middle of securing our home. There was not one hiccup (no I'm not being paid....lol). This speaks to the cohesiveness of the team and the processes directed by VU. Thank you again Danny, Chris, Brian, Lori, and the VU team!!! We will be back.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

When I contacted Veterans United, I was with a different lender. My home had been built and was ready to be occupied. With the previous lender, there were some challenges in underwriting on the loan as well as tight deadlines. The first phone call to VU changed my life and gave me hope. Vishal is the epitome of a professional. He and his team worked with ease in getting things “rocking and rolling”. I don’t believe that there are many lenders who could accomplish loan approval within 30 days. Vishal and his team kept me in the loop throughout the entire process. They are truly some amazing people to work with. They made me feel special and confident that dreams do come true. I am so grateful that I made the decision to call Veterans United. This has been such a phenomenal experience. I highly recommend and will refer others to Veterans United!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Veterans United was essential in helping buy my first home. I would highly recommend them to any Veteran especially if they are purchasing their first home!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

The entire team was amazing from start to finish. It was a surprisingly easy process throughout the entirety.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Matthew Bauer

Loan Officer: Matthew Bauer

NMLS# 2062254

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend

VU made home buying a dream. I never expected to get to have our first home after 10 years. But they were willing to work with us and get us a home in under 30 days. Very few VA loan specific company’s can say the same. They are a step above the rest, and so easy to work with.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

I don’t recommend moving twice and buying two homes in two different states in a little over four months. But, Nick and his team made that difficult process as easy as it could possibly be!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Schandler was absolutely amazing from our very first conversation. The perfect house came up on the market and we had to move quickly because we didn't have financing secured and we were not pre-approved yet. Schandler worked very hard to make it happen, get our pre-approval and application done asap. I let him know from the very beginning that I was price shopping due to interest rates being so high. He not only went to bat for my family, but he secured us a great deal that other major banks were unable to beat or even match. He kept us in the loop through the entire process and his team was able to get us approved and ready to close early (unfortunately we couldn't close early due to the sellers, but VU and my family were ready!). He even touched base with us while he was on vacation celebrating a rather large, important birthday, although he did not have to, it's just the top-notch service he provides because he wants to ensure a smooth process and buyer comfort. Schandler and his team were absolutely amazing to work with and I'm so grateful we made the decision to trust Veterans United, Schandler, and Walter. It was a great experience and the easiest out of all four home purchases and a refi! Highly recommend!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Eric’s team was absolutely phenomenal! I can’t say enough about the service that was provided each week. The knowledge he shared and helped us to understand everything just a little better was so amazing and Valuable. I will never go with another lender!! I also will forever be upset that we didn’t use Veterans United for our first home buying experience. Thank you so much for the flag pole items, the socks, and the glasses! We feel so unbelievably spoiled and very thankful that you took the time to make this veteran feel so special.You are a blessing to many families. You helped us get the home in our most desired neighborhood! Again, thank you, thank you, THANK YOU!

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

If I had to start over, I would ask for Andrew and the team to guide me through this process. Everything worked out because my team cared. If I buy another home, I want this team!! Thank you Andrew, Jared and Becca!!!!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

More Reviews

See all 424,275 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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