We really appreciated the time Brendan Wilson put into securing our refinancing. We know that our situation can be confusing and time consuming and there are few who would go the extra mile as he did.
We would certainly recommend HIM to anyone. Thank you Brendan!
Will did a fantastic job with my loan and my realtor also had nothing but great things to say about VU and Will McCullah! Thanks for making this a smooth and easy process guys!
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The only suggestion I have is to discuss the origination fee upfront. I was not aware
Of it until I saw it in the paperwork. Overall this was an incredibly satisfying experience.
Great rate. Took two months to process the loan
I would to thank Mr Bousaad for all his efforts in helping me to obtain my loan. He was very professional and very positive through the whole process. He was always concerned for my family and me . I would most strongly recommend Mr Bousaad to friends and any other veteran looking for a home loan. I would also like to thank all of the customer service rep rerepresentatives at United home loans.
Fantastic job!!! Thank you!
My entire experience was absolutely wonderful. I was first in contact with Ryan Bell who was very helpful in getting the process started. From there, Jeff Magesman and Justin Napier went above and beyond my every expectation to ensure that the experience was as smooth and expedient as humanly possible. They treated me like family and made sure that I understood everything that was happening. This was hands down the best customer service experience I have EVER had in my entire life. Thank you all very much.
It is my firm believe that your firm is the best when applying for a mortgage. It was do to your Mortgage Representative " Billy Abney" who acted in a profesional manner with knowledge about what information was needed and why, in applying for a mortgage with VU. My Abney in my opinon, took our hand and walk us through the process of getting our mortgage in a timely manner.We would highly recommend to anyone that they should use United Veterans when applying for a mortgage. To be honest, we tryed 3 other companies before we chose Veterans United. We could have saved ourself 4 months in time in getting a mortgage if we had used Veterans United in the first place. Needless to say we are quite happy with Mr. Abney and Veterans United.
Overall I was very satisfied with the level of expertise and professionalism that the "loan team" exhibited. My experience was pleasant and I would happily choose to work with Veterans United again.
Doug Was Polite And Returned Phone Calls Quickly.
If I had to sum my experience with Veterans united using one word it would be "amazing". The team of Joe Choi and Jenna Long made my home buying experience smooth and painless. I always felt informed on where the loan process was at. Thanks for everything you guys do.
Veterans United Home Loans provided me with an all around great home buying experience. I worked with Chris Thornton and Austin Soendker through this process, and not only were they extermely professional, but anytime I had questions or concerns I could call either one of them get immediate feedback. I was treated like my business mattered to them, I think alot of other companies could take notes from VUHL on customer service and professionalism. I would come back to VUHL in a heartbeat, and I would recommend VUHL to any service member who is interested in buying a home.
Both Jeremy Henry and Katie Murphy were more than helpful. They answered any questions I had at all hours of the day and night, helped with every hiccup that occurred, including areas that likely weren't their specialty. They truly made the purchasing process as painless and enjoyable as it could be, made me feel as though I was their only purchaser, and I couldn't be happier with both of them!
We moved into this home in 2007 renting with a option to buy. We did not pursue to purchase at this time because the owner was not insisting on the sale due to the situation with the real estate crash. This home was for sale at that time for 250,000.00 and we were not ready to jump into this huge responsibility and the process was also very intimidating. To make a long story short, the time came and the owner was going to sell via short sale and at this point in time i'm thinking what is short sale, who out there was willing to help us make this house our home. Well we shopped around thru our credit union and banks to try and get some idea on how to make this happen. It was very frustrating and i was in a world of sharks and wolves. Then one day i went on line and searched VA loans. Trust me when i say that i was taken back at some of the inicial processing fees some agencies requested. Then one sunny day i came across United Veterans Home Loans. My inicial contact was with Mr. Joe Newberry, man what a cool cat. We started talking and he assured me from day one that he was on my side and that he was going to make this happen for me and my family. Joe and his team were there 24/7, communications was always a go. I call at anytime with any questions i might have and they had all the answers and its was always explained to me very respectfully and in terms i would understand. I am not writing this because i need to, it's because i want to and this is the minimum i can do for Joe and his team. Well we closed on April 23, 2013 and we are now the proud owners of this beautiful home and we will always be thankful to V.U.H.L. We bought the home for 140,000.00 and closing cost was very very i mean very low. Do i recommend these guys ? If you are a veteran and need to purchase a home for you and your beloved family stop reading and make that call Yesterday. It's all about us veterans at Veterans United Home Loans. Thanks guys !!!
Ginny and Andrea where both very help ladies when it came to my loan. Any questions I had they where right there to answer them and I could have not asked for both better people to help me through my loan process. On behalf of my family and I, I just want to say thank you two those two ladies for everything they did for us!
Marissa Nichols has been wonderful to work with! This has been such a great and smooth experience. We thought buying our first home would be a big headache, and it was no headache at all. Thank yall so much for providing us with such a great experience! God bless!
Our experience with Veterans United Home Loans was very good and timely. Our loan agent was very productive and helpful. The only negative I would say is a misunderstanding on the closing portion about the Title portion fees being seperate than the closing fees. The way it was explained was it was rolled in with the closing amount and not a seperate fee. It all worked out in the end and overall we are very satisfied and thankful to of had the experience to work with our loan agent. Thanks again.
When Steve first called me to let me know I would no longer have Cory as my loan specialist I was worried that my loan process would take even longer as I was already late for my closing date. Once I got switched to Steve it was only another 2-3 weeks and everything that I was needing to get done was done. Thank you for making sure in light of a bad situation that the next loan specialist could get it done in a more timely manner!
Brandon and his team worked diligently to make sure that this process went smoothly. Everything went according to plan. My wife and I are extremely pleased with the service we received and will gladly inform others.