The entire team did a great job !! I was kept informed during the entire process! The result of my refinance was very satisfactory!! Thanks alot to Mike and his team!!
Joey Jones was there every step of the way during the whole process. He was extremely helpful and very informative. My wife and I do appreciate how easy the loan aplication was. Everything was step by step and any additional questions were answered in a timely manner. I will definately recommend Veterans United Home Loans to any future inquiries of potential military home buyers. Thanks again!
Marissa Nichols, did a outstanding job on my loan process. She was fast to response to my calls and emails.
She a top rate loan officer.
This was our first time ever purchasing a home. In the beginning it was tough and towards the end it got tougher. My loan officer and his staff worked hard to be able to reach our goal. I would definitely recommend Veterans United to any first time buyers! Thank you very much VU.
The only thing I was not pleased with was the under writers. I know they are to make sure there are no errors. But when they asked for more information that I had already provided. How is a person to react.
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The online process was new for us, but both Tyler and Jason were very helpful, friendly and patient walking us through our part. The only suggestion I would have is when the loan is completed/approved; a informational sheet is sent to the client that has the name address, phone number and any other pertinant information about the new loan agency. I know we have a payment in June but still unsure on where to send it and how to get online to make payments electronically. I think the mortgagee will send us something but not positive. Overall it was a pretty easy expierence and the closing documents were even signed in our home after work hours, which was very convient. Thank you Tyler and Jason!
Whenever I needed Daniel for anything, he was there for me. He made this whole process extremely easy and I have been recommending him to all my friends.
I am a first time home buyer and was very nervous about buying a house. Dave and Molly help me thru the whole process and helped settle my nerves. It was a great experience and I am very pleased. I would recommend this company to all my friends.
Dave Munns and his parter Molly Parker were fabulous! I only could rate Dave a 10, because that's as high as I could go. HE deserves a 100.
Dave not only saved my loan on my dream house, he was also able to keep my closing date the same, and he was able to close it in less than two weeks. I was working with another lender before, and it was nothing but bad news after bad news, so I figured I would try Vetrans United.
Once I was transfered to Dave, it was nothing but smooth sailing from there. I only hope that in the future I can get the privilage working with Dave again!
I truly appreciated my loan officers hardwork and dedication. I would definitely recommend Veterans United Home loans to others. Thank you for your business.
The service and easy to understand process was very good. I look forward to using VUHL in our next adventure of buying a new home.
The overall process was fairly simple with the help of an outstanding loan officer, Samantha Reeves. I want to thank Veterans United Home Loans and Samantha for making our dreams a reality. In the beginning, we dreaded the VA Home Loan benefit...thinking it would be a long, drawn out process with very little assistance. We were extremely happy to learn the exact opposite. Thank you, thank you, thank you. Sincerely, Angela & Brian Mullennex
Back in 2011 I worked with Mason on getting pre-approval for purchasing a home. I was then notified of a deployment shortly after starting the process. After getting settled once returning my wife and I decided to start the process again. We found the information to get in touch with Mason since he was so helpful the first time. Mason and Justin made the entire process very easy and smooth, and now we are first time home owners! In the future if/when we decide to upgrade into a larger home i will be calling on Mason and Justin again. If any co-workers or veterans I know want to purchase a home I will be passing on their contact information. Great service, communication and superb results!
The experience I had with Veterans United was so refreshing and comfortable. Each and every person that I spoke to was, professional, helpful, and very friendly. Every member of the loan team that contacted me, were well informed and made me feel like I was the most important person they had to deal with that day. The speed, efficiency and working relationship between myself and the loan team kept my family and I at ease throughout the entire process.
Shannon was nice to deal with thanks a lot for having such a nice person
Rachel was outstanding to work with. She was on top of everything and helped walk me through my first home purchase. I would definitely recommend her to anyone doing business with Veterans United, and I would absolutely jump at a chance to work with her again.
I always felt reassured from Michelle whenever there were "bumps" in the road. She constantly kept me updated with any issues or requirements. It was a blessing, her being on myside.
The team was thorough and efficient, always on top of everything so I did not have to be.
Exceptional customer service from everyone on my home loan team! Special kudos to Dave and Molly for making this such an easy process. Top notch professioonals. I would use VUHL again.
Casey Martin(loan officer) was great!!! He kept me informed and was easy to deal with and was always available if I needed him. I will call back if or when I decide to get another loan.
Thanks, Joseph Mike Vereen
Eric and Josh were great to work with. They communicated in a timely manner which made the loan process go fast and smooth. They both stayed on top of my file and alerted me either through email or phone calls of things that needed to happen. They were both very good at giving me updates on my loan status and truly made this whole experience a great one. Thank you both very much!
Let me begin by saying I was blown away that I could was able to qualify for a home! Second, my husband and I have been looking for quite some time (kinda picky). I was very much appreciative of the fact that Neal always just dropped me a little hello note every couple three weeks checking in, and at time giving me much needed advice on different properties and what his VA feelings were. Once we did find the property, we could not believe how smoothly and quickly the process went. Quite honestly we were expecting things to take a lot longer. Both Neal and Roxanne were wonderful...both have talked me off the stress ledge! As per normal I am sure, there was a snag at the 9th hour of the closing. Thankfully Neal was right on top of the situation, a solution was found, and one final time - a talk off the ledge. . . our experience was great and I would recommend Veterans United.