As a first time home buyer, we are so glad we went with Veterans United! Our whole team made us feel like part of a family and we’re with us every step of the way. Buying a home has many moving parts but our team at VU thoroughly explained each part and made the whole process simple to understand and as seamless as it could be. Special shout out to our loan coordinator Lauren, she made us feel like she was our best friend and went above and beyond to ensure we had the smoothest mortgage experience possible. I could not have done this without her by my side and I would recommend our team to all veterans looking to purchase a home!
Ross and the team at Veterans United were incredibly helpful throughout the process. As a first time homebuyer who was doing the process from overseas, it seemed like daunting task to purchase a home. From the moment I reached out to Veterans United, everyone involved made the process easy to understand and streamlined. Ross was always available for questions and the team could not have made this process any easier. Will absolutely recommend Veterans United and Ross and any service members I know who are looking to buy.
The only issue was a delay in closing due to multiple "reviews" that were needed. The appraisal came in just short of our offer, but our contract already had language in it that stated I would pay the difference in cash. VU stated a couple of times that this needed to be addressed which caused a delay when it was already in the contract they had from the very beginning. This cause me to pay several extra hundred dollars in rent since the seller allowed us to move in before closing. We should have been able to close many days earlier if not for this oversight.
Horace was amazing!!!! Always providing exceptional service going above and beyond. Myself and my wife Megan live busy lives and he consistently made the experience comfortable for the biggest decision of our lives as first time home buyers. We had better offers from another lender but went with Veterans United soley because of Horace, he displayed the epitome of professionalism, customer service, and technical expertise. Between everyone he talked to no one came even close to him.
10/10 would recommend any veteran military affiliated person use them they are great trusted and have you're interested in mind.
The refinance process was wonderful, the team made it stress free and fast. Always talked to me professionally and answer all my questions. Friendly people and treated my wife and me as family. Will truly recommend anybody to used the VA Home Loans for anything. Thank you again for everything you guys did…. Truly Happy….
The whole team at veterans united made the process smooth. Great communication, we can not thank the team enough.
Mr. Black was very helpful with this process. He made the process smooth for me, and with any questions I had, he was able to answer. The whole team worked together very well.
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Overall Ali and team did an awesome job
Our entire team at Veterans United was knowledgeable, polite, professional, but most of all very family oriented.
