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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,116

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Altogether my first time buying process was stress free and very easy and I am so glad i decided to go with VU!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

no additional comments.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Veterans United made my first home buying experience a breeze! Made me regret waiting so long. They helped me get through any kinks in the process without hesitation. Made me feel like a person and not just a “borrower” or an account.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

1.5 out of 5 Stars

I would like to make it clear that there was one person on our “team” That was helpful, always available, and always honest and open regarding any questions we had during the financing process. This person was Dena Singh. Had she not been a part of this loan process we would have dropped his entire process and went with another private lender. She is an asset, and I would strongly suggest treating her as such. She is the only person who kept this loan viable for us.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Absolute professionals who will take the extra step to make sure you are always informed and taken care of. For my future home loans, I will be using and recommending VU from now on.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
Would Recommend

At the beginning of the process when starting to look it would have been nice to have a list of the documents that would be required to complete the purchase.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Having been a renter for over 20 years, I felt it was time to throw my hat in the ring and see if Home Ownership was a possibility. Having struggled with some negative credit and hardships financially, I sincerely felt, the Dream of owning a home, was exactly that, A Dream. Jason Brandau, changed my outlook on owning a home, and assured me, he would do everything in his power to make my dream a reality! Jessica Lund also played a major role in the successful outcome. Always available, and ready to answer any question I had. The team I was blessed with at Veterans United, not only exceeded my expectations, they made me comfortable in the fact that we all make mistakes, but it's how you recover that makes the person! Thank you Jason, Jessica, and the rest of the Team for helping me achieve my Dream of home ownership!!!!

headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

4.5 out of 5 Stars
Would Recommend

My only frustration throughout the process was the time it took Sarah to respond to emails. She was great when she responded, but I sometimes felt like I was left hanging.

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Tiffany Casey

Loan Officer: Tiffany Casey

NMLS# 2061431

5 out of 5 Stars
Would Recommend

Josh was great! Great with communication and keeping you up to date and on top of things.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Easy process. Friendly, professional, timely communication from everyone who was involved in the process from pre-app to closing. We felt valued and important as clients of the company and staff. The welcome care package and personalized gift also meant a lot to us as it was over and above anything we would have expected.

headshot image of Logan Wendel

Loan Officer: Logan Wendel

NMLS# 1594361

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

This was an amazing process and extremely helpful for veterans! I would recommend Veterans United to everyone!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

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5 out of 5 Stars
Would Recommend

What more to say? Made my first time home buying journey totally stress free. The best agency, thank you Veterans United.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Greg Heins was amazing as a loan officer! He was always available for questions and concerns. He returned calls promptly and was in contact with our realtor as needed which made the process of home buying smooth.
JD Parks was aIso awesome to work with in the underwriting process. He was also very available for questions and clarifications. They made the process so smooth and easy. highly recommend Greg, JD and the team, Mitch and Austin at Veterans United for taking great care with our home buying experience!!!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Overall experience was good. Everyone was very helpful and responsive with my questions and concerns. Their online portal is very easy to navigate and submit the necessary documentation.

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Mike Smith and Lauren Goldberg with the rest of the team made buying a home a great experience. They are truly epitome of what a loan officer should strive to be. Consistent communication and stream line process they were able to meet a tight deadline to myself and family into my new home. They truly respect veterans and always thanked me for my service. I tell every veteran that is looking for a home to go with veterans united.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

I would not hesitate to use this company again.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

More Reviews

See all 382,116 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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