I was extremely disappointed with inappropriate time frames. Many many last minute documents that they needed to process the loan. I understand that the info was needed but half of what was asked of me should of been requested weeks before. Not one day prior to closing. Which, in turn, pushed back the closing date by 3 weeks. The sellers almost backed out because they were frustrated with how long this took. I am pleased that the loan finally went through. But the heartache and stress of this process was truly undeserving for a veteran of the armed services.
My experince VUHL was going good until the rates changed and I couldn't get the same rate from another company. Then I was told that and if I wanted to go with another company I should go. I wish that was said earlier.
Great service. Was always on top of things and seemed like they made things happen that I thought never had a chance to.
My loan officer, Bill Musick, was there with me every step of the way making sure all of my questions were answered and all of my concerns taken care of! It was truly a pleasure to work with Bill throughout the entire process! He has definitely earned my trust and respect!
Dave Llewellyn was great to work with and made the process very smooth and,hiccup free
We appreciate the VUHL helping us to find a home.
Ginny Young is AMAZING!!! I was overwhelmed by the daunting challenges of buying my first home, and Ginny made the process so easy. Without her I don't know what I would've done. Thank you VUHL & Ginny Young for you! I will always cherish and appreciate all that you've done for me, thank you.
~Peter A. Titov :)
I am very happy with the way that my loan agent handled my account. She kept in consent contact with me throughout the whole process. I felt like I was her only client and that felt good. I would definitely refer Veterans United to friends and family.
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If the underwriters would be more understanding and simplified then it might go a long way. My underwriter made me redo things multiple times and asked me for more then the required information for underwriting and delayed my closing by 2 months. I'm not happy about it.
The process was quick and simple. Good communication throughout the entire process.
I already recommended you to our daughter & son-in-law.
We now have a new home only two months after looking at the one house we fell in love with. Thank you for helping us achieve this.
Geat people to work with
Charles kruse did a fantastic job.
Thank you so much for the assistance provided. My wife and I are so thrill that we finally lower are interest and monthly payment. We wouldn't have done it if it wasn't for Veterans United Home Loans. Thank you a thousand times.
Harris Was AWESOME! Fast from the start! Crystal clear on explaining everything! It made me feel so comfortable to work with him , thats why i didnt look any further . He replied quickly to all my emails and answered the phone asap! Definitly recommend Harris! Thanks Again, You made our lives Superfantastic!
Had a great experience!
Thank you so much for all of your efforts and especially Scott Concannon and Angela Sanders. Scott got us through a lot after taking over for Angela. Angela was a great help early on through the pre approval process and beginning the loan. Scott worked hard with us to get all the paperwork we needed to get our house. Thank you to them both.
You guys performed extremely well right up until closing. You held up closing over a signature concerning the tragic death of our daughter Ashley E Bogart. My wife who closed via POA had to listen as her daughters name was thrown around because it hindered the closing. How dare the seller and brokers even speak her name when she was our first daughter and recently deceased. Very unprofessional and was a complete shock to my wife to have Ashley's name brought up at a table with no warning. Not sure where to go with this...but it has bothered me greatly. The closing instead of being a celebration event turned into a sad event.
See # 4 above. Joel Gigler never gave up. He was on OUR side from beginning to end. There were times when we became frustrated by the demand for minutia - Joel said. "I know, you're right, answer the question, its worth it. . . . . and it was! Than You!
My experience working with Veterans United has been great throughout the entire process. Mary Jacobi was very helpful & professional, & I was very pleased with the way everything went.
Harris Giger was an absolute joy to work with. He answered all my questions promptly and was very helpful with the entire process for me. This home buying experience was a very good experience.
My experience with my loan officer (Doug) , was not only oustanding but more like a personal financial advisor that ensured every step of the way were taken for my protection and peace of mind. Doug took his time and effort to guide me through the whole process. We developed through the time a personal relationship that gave me the confident of being with a profesional who knows well his job and was able to negotiate with the builder on my behalf .
My wife and I have no words to express our eternal gratitudes to Mr. Douglas Lippmann but Thanks!
The process maybe long but its worth the wait.