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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,443

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,443 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Caleb and Lyndsey were awesome and always helpful. Overall, it was an easy and great home buying experience!

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

4 out of 5 Stars
Would Recommend

There needs to be more communication and streamlined strategy for borrowers in order to avoid misunderstandings or miscommunications.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Matt, Daniel, and Rob went above and beyond. Words cannot accurately express my appreciation!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Responses to questions were always quick no matter the format email or voice mail the response was the next morning was either that day or at worse the next morning.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Jake’s team went far beyond our expectations. Everything went smooth and we love the direction they set us in we really appreciate thank you so very much.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

Working with Veteran’s United really was a great process, I felt cared for throughout the process with so many different people trying to get us to where we wanted to be. Thank you to Veteran’s United, I’ll definitely be back again!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Veterans United for my home buying journey, and I cannot express enough how incredible my experience was. From start to finish, the team at Veterans United, led by Mason M., Selina C., Ryan A., Andrea W., Josh B., and Julia T., went above and beyond to ensure a smooth and successful process.Mason M. was an absolute rockstar throughout the entire home buying process. His expertise and attention to detail were evident from our very first conversation. He patiently guided me through each step, answering all my questions and addressing any concerns promptly. Mason's dedication and professionalism made me feel confident and supported, turning what could have been a stressful experience into an exciting adventure.Selina C., Ryan A., Andrea W., Josh B., and Julia T. were equally impressive in their roles, providing exceptional support and ensuring that all aspects of my home purchase were handled with care. Their knowledge and efficiency were second to none. They were always available to address any inquiries or provide updates, giving me peace of mind and a sense of trust throughout the process.Overall, my home buying experience with Veterans United was nothing short of amazing, thanks to the outstanding team of professionals led by Mason M., Selina C., Ryan A., Andrea W., Josh B., and Julia T. Their dedication, expertise, and commitment to excellence made the entire process smooth, seamless, and enjoyable. I wholeheartedly recommend Veterans United to anyone in search of a trustworthy and exceptional home buying experience.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I’m very thankful that I was introduced to veterans united, and that I was able to buy a home in the easiest manner!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

only thing i didn't like was the va inspection n occupancy inspection. the ac didn't work and the shower faucets were put in wrong so there is only hot or cold. it doesn't mix. neither inspection caught it. thought they'd be more thorough

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend

Mason Radcliffe did an excellent job of working with me to get all required info in for my home loan!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

4.5 out of 5 Stars
Would Recommend

As an active duty member, my loan team helped make buying a house possible thousands of miles away! I cannot show enough appreciation for them working with me to make things possible and help us get somewhere to call home!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I will 100% be using Veterans United again and hope I get to work with Jerry again.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great team all around. I can tell these people care about us more than the process.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend

As a Vetran and as a first time home buyer, Veterans United is hands down the best experience from start to finish. The entire team I was connected with were encouraging, enthusiastic, helpful, and knowledgeable! They have been a huge blessing to my wife and I and I cannot recommend them enough! Thank you guys for such an amazing experience!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

The whole process took a couple of months and the whole team was great attending to my needs. Julian was also great at keeping my paperwork straight and so was Mandy. Special thanks to Shawnee she was the one that was constantly answering my every doubt. Thank you all you guys are an amazing and awesome team.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

2.5 out of 5 Stars

Too many loan officers on our case caused many things to slip through the cracks.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

Everything was very smooth and we were well taken care of by all.
Thank you!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
Would Recommend

My agent Lynn Riley is the greatest. She really work with me and help me along a lot to get this done thank you Lynn. You are much appreciated.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

More Reviews

See all 424,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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