The entire team I worked with was speedy and transparent. I felt supported and I hope more veterans get to work with the loan team. A particular acknowledgment that I must note is the satisfaction I have with my interactions with my Loan Coordinator (Max Butler). He was not only professional, but easy to talk to. Max stayed on top of everything, and was a fundamental role in moving this process along.
Have to say that Erinn was a pleasure to work with, she was always cheerful and very helpful every time that we interacted with each other. She definitely was a difference maker in our loan process.
Jeff was an outstanding loan officer, he always answered every single question I had and always kept me in the loop with everything. Thank you all!
VU was great to work with! At the start of my house hunt it was between VU and USAA. I went with VU because from the very beginning they were very serious about my home buying experience. Skipped the pre-qual and went straight for the pre-approval for the mortgage, no sense shopping on a pre-qual that has no backing to it. Additionally the VU website and app was far more user friendly than other lenders, another deciding factor and huge bonus going through the process, making it very easy to see what is going on. The document submission, to-do list, account and mortgage management all in one convenient location on the app/website was great. Lastly, the customer service provided from my loan team from the beginning, and through the whole process was outstanding. I was never left in the dark, was steadily updated, and every step and everything was explained to me clearly, and all my questions and concerns were answered and eased. I most definitely would use VU again, and will recommend them to family and friends.
Everyone was friendly and knowledable. I didnt have any issues with the entire process due to how helpful everyone was.
Casey and his team were very helpful and in constant contact with me throughout the entire process which made it easy to go through the buying process. I would recommend them to anyone in the process of purchasing a home.
Yes, you've all been so amazing from the beginning of this process when I had a 400 credit score to finally getting into the home. You all have treated us like VIPS and never once have I been treated differently. Your team is truly amazing. Thank you for helping us with our dream. I dont have enough words to thank you.
Thanks to Veterans United I can say I am now part of the "Proud Veteran Homeowner" team!! From start to finish, the team at VU made the entire process a seamless and fearless one. I cannot thank Kapil Vanamala enough for his effort and guidance. And thanks to the team at VU, I was connected with the BEST agent in our area. This combination made my wife and I's dream of purchasing our forever home a reality! 10/10 and will definitely use Veterans United again in my future endeavors.
VU was amazing. We loved the little gifts along the way and the windchime they sent us when my brother passed away really let us know that they caired.
Veterans United made buying our first home an amazing experience! They were so helpful they became like close friends, almost family by the end of it. I would not hesitate to recommend the team and their services to any friends of mine in need of home buying assistance. Thank you so much for helping my family achieve a great goal in owning a home.
Couldn’t ask for a better team than this one here they helped my family and was very supportive and helpful and kind this team is the way to go for all military and veterans
I love veterans United, they treated me like family! Highly recommend them to other veterans
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Love Veterans United and I wish I would have found you sooner! The process was simple, clear and straightforward!
No I think I covered everything above
As potential homebuyers from halfway around the world, my wife and I expected to not only be searching for six-plus months for a house but also have a much more difficult time in our search and possible purchase. What we ended up with was finding a home quickly that we couldn't say no to. The online document sharing and automation process of Veterans United made signing (primarily digital) documents and uploading scanned documents into their system easy and hassle-free.
We were also assigned various individuals along each process step that did not change. Knowing we had only four different primary people (a loan officer, a closing agent, a realtor, and a home-buying concierge person) made a big difference. We were given personal assistance that was second to none.
We went from thinking about buying a home to buying a home in under two months. It could have been less had we been in the area, but knowing we were on the other side of the globe and able to purchase a home as we geared up for our move back to the United States made our lives that much simpler.
Thank you to the great team at Veteran's United for making this move possible!
I enjoyed and loved everything Veterans United has offered us. Again, My wife and I are highly satisfied and thankful for the diligent work done for us.
