Veterans United made the process very fast and efficient with their web portal to do list and team of dedicated professionals who made my family/ home buying experience a priority.
The only suggestion for improvement is if everyone would follow Mike Dianics approach to text first and check if I am available for a call, the others directly call and this can be interrupting in a job like mine.
My second time buying and I would recommend to others.
Marty and his team at Veterans United truly set the bar high for their competition! They kept us informed and quickly responded at every step of the buying process. The team was always professional and explained things in a way that my wife and I understood them the first time! One Saturday, my wife and I were having a conversation and a question came up between us. I told her I would send the question to Marty and we should hear back on Monday. About 15 minutes later, my phone dinged and Marty had responded! I thanked him for responding and told him it could have waited until Monday. Marty told me he knew the answer and didn’t want us to have to wait! Through the whole buying process, they never made us feel like just a customer; we were part of their team! We will definitely be using Veterans United for next property purchase!
the whole experience was great, and the team was there the whole time..
Veterans United provided me with outstanding services. my senior loan advisor Billy Chard is amazing, and I enjoyed working with him and his team. He made my first home buying process astonishing; it was the most incredible experiences I ever had. he made the process very simple and easy; Billy is very kind, friendly and a true professional, he made sure all my questions were answered promptly in a very timely and professional manner. he was always there when I needed his assistance. The whole experience was phenomenal and truly amazing, I am happy to have work with Billy and Spencer and Kaylie. I will recommend Veterans United to everyone. Thank you all for the unbelievable hard work.Andrae.
I was not sure that I would be able to get a home loan. When I applied it was quickly contacted with my approval. The team was quick to respond to anything I needed. This was my first home buying experience. The bar has been set pretty high for the future by Hannah and Nicole.
They made the process super easy. They were very helpful.
If you can’t resolve the issues that I have already brought to Jon and Thomas attention then I will not recommend VU to anyone.
Marcus was extremely helpful from our first phone call to closing. He had a plan for every “issue” and redirected us with confidence. Highly recommend the entire team that helped us through the process.
Ready to see for yourself?
Experience first-hand why 338,517 homeowners give us a perfect score!
With us being in Japan Durell made sure to go out of her way to be available to us day and night with all of our questions. She helped answer wuestions, find solutions and made sure we were confident in our decisions every step of the way. We are beyond thankful she was the one to help us!
I had a bit of a complicated situation with my assumption but everyone was really responsive and helped me a lot along the way with all my questions. Highly recommend Veterans United.
Veteran's United made home buying an easy thing! We didn't feel worried during the process. We definitely recommend you all 100%
