I felt a great deal of the time there were way too many people involved with too little communication between them. But, as they say, all's well that ends well. I'm in with only minor details to be concerned about. You all helped my dream come true. Go VU Team!
I have one suggestion, a special team just for disabled veterans. My team was excellent, however, with my husband being 100% disabled I totally disagreed with the prepayment of one year of property taxes. Disabled veterans normally don’t pay property taxes. Now we have to wait until the new year until we can apply for the exemption. I would have felt better had all disabled veterans had special teams who did nothing but loans for disabled veterans. We were shocked at the out of costs expense of this loan! However, these issues are not a reflection on our loan team. They did what they could. I feel like this is more of a reflection on VU. Once again, this is only a suggestion. It won’t help me any but it may help other disabled veterans in the future. Thank you for the opportunity to voice my opinion.
Response from Veterans United
Taylor,
Our Client Advocates are available if you’d like to tell us more. We're here to support you now and moving forward. Please reach out anytime.
Sincerely,
Kendra, Client Relations
The process was seamless, everything asked of me was doable. All my answers were quickly answered and information was provided. GREAT EXPERIENCE
Excellent experience I would highly recommend to anyone who has served the nation. Ben and Jennifer were prompt, honest and professional. This is a true example of what a loan officer and a loan team should be. The service I received was excellent, I could not be happier with Ben, Jennifer and the rest of the team. They were very professional, knowledgeable and had quick response times to all my questions . I was so lucky to have worked with this loan team for the purchase of my new home. Thank you Ben and thank your staff also.Thank You So Much!!
Veterans United was a great company to work with to get my VA home loan. The different people they assigned to me to help me find my perfect home were amazing! I would recommend Veterans United to my friends.
Thank you to the entire Veterans United team.
Veterans United was a great company to work with. Whitlee & other staff walked us through every step of the process. I have already recommended Whitlee & Veterans United to a friend!
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I’m so blessed that I had this team, making sure we get our dream home.
The Veterans United team took all of the guesswork out of buying my home. I cannot recommend this team enough - ESPECIALLY if you’re a first-time home buyer. This process can be daunting and confusing but with Veterans United, I felt taken care of every step of the way. I owe my home to them and cannot thank them enough!
