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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,862

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 400,862 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

You guys are a amazing team. Everyone played their role with the upmost respect and care. I would always recommend Veterans United all my shipmates across the world. Go Navy!!You are not a team,but a huge family to all Military families across the world..

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Jeremy and his team were outstanding. (Carolyn and Jenny) . The underwriters did their job in a timely manner also. Jeremy's team called,texted and emailed thru the entire process. We appreciate everyone and will recommend to our friends a d neighbors. Thanks !!

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

With the team that I had from Veterans United and the Real estate agent. The procedure of buying my new home was extremely smooth. They both helped me from beginning to end. I would recommend them to every person that I know in the market for buying a home. Once again thank you Justin and your team for all you've done to make me a home owner. 🏡

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend

The entire loan team was very helpful and always ready to answer all my questions, a very experienced team. My agent Helen Palmer answered all my calls and if she didn’t have an answer she would get it from someone else, she always kept me informed and I’m happy the whole process was smooth.

headshot image of Chris Clark

Loan Officer: Chris Clark

NMLS# 2211769

5 out of 5 Stars
Would Recommend

Overall, my experience with Veterans United was good. The team I had really worked with me and made sure I understood what was going on at all times. When the time comes to purchase another home, I will probably use Veterans United again.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

My overall experience with veterans united was outstanding. All went above and beyond. Thank you so much for all you have done.

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Alot of people complain about going through the VA for home loans but this was a super smooth process.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Great team to work with.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

2 out of 5 Stars

What was supposed to be one of my best days was ruined . I will not recommend nor work with veterans United again

Response from Veterans United

Dieynaba, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication with your main point of contact through a dedicated Loan Coordinator. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is availble to discuss improving our service for future customers.

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Received gifts and welcome home packages from the company for closing and moving in. Everyone was extremely helpful and knowledgeable. The underwriting process was quick and easy.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

The team was amazing! Thank you for everything!

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend

I was amazed at the speed and process that made things go so smoothly. I kept waiting for some delay that would hold us up and it never seem to happen. My experience with VA mortgage was from 30 years ago and it was always a long drawn out process with many delays. But this experience was so smooth. From the time of signing the contract to closing was 42 days. I was expecting 90 to 120 days. Better than twice the speed I was expecting to endure.The VHU team was working like a well oiled machine. Pushing ahead and making sure I knew they were on top of it at every level.I will tell all my friends, family about the excellent service I received and refer anyone needing there services for quick professional mortgage processing.Thank you Dan Hopkins and the Veterans United team.Richard and Carol Wright
Louisville KY

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

VU has made the transitions for my family and i so much simpler and easier to get through. VU is family to us and hope to continue their use down the road.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

We are truly ecstatic to be in our home and we were treated incredibly well by the veteran's united team.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

The loan process with veterans United is top notch and stress free

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

It was pleasure to see a team operating with so much enthusiasm and compassion.
My wife and I were overwhelmed by the care and attention to detail as they led us to become home owners. It pleases us to say job well done.
Thanks

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

More Reviews

See all 400,862 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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