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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

443,781

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

They were very quick and fast, as well as efficient. Levi, Matt, and Kimberly were wonderful to work with! I would get frequent updates on where I’m at with the loan and what is needed to proceed. They really made the process so smooth and less stressful. Will definitely be buying another house with them when I need it.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend

Service was exceptional, every question was answered quickly.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
Would Recommend
Photo submission from Steven T.

Thank you - Aaron McMahon for all of your hard work in making this possible! We appreciate you so much! The Torres Family

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Justin Menard my loan officer was above excellence. He was always available, on top of things, knowledgeable and very supportive. He treated me not only as a customer but as a friend and a brother. Absolute great experience with him. Other aspects outside of him such as realtor dropping the ball on issues was another story and that relationship which I discussed with Justin feel very short of being satisfactory. VETERANS UNITED AND JUSTIN were 110 percent to include all members of Justin's team. Thank you Justin and veterans united.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Veterans United helped me buy my first house. I went into this knowing I knew very little about home buying, and the team assisted my spouse and me the whole way through the transaction. We were able to leverage a cashback offer that other banks were offering for 1.75% on the home price as a way to either pay closing costs or to buy down our interest rate. We got lucky and our sellers agreed to pay the closing costs, so we got a great interest rate. If you are thinking about buying a home but you're not sure how to do it, I would recommend reaching out to someone at Veterans United. They will help you out! The only person on our team who was ever short with us was our Loan Coordinator. If there's a way to ask her to be a little kinder and more responsive, then the whole team would be PHENOMENAL!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

3 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Would Recommend

Jodi Coons was very patient and understanding, that is to all of our questions no matter how many or what time we contacted her to answer them. She was very sympathetic even when we had to make some financial changes. Also, Richard was very helpful and friendly to us, even when we couldn't reach Jodi. All in all, Veterans United team is truly one of the best patriotic teams we've encountered. God Bless you all. Thanks again for your support.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

The loan process through Veterans United was the easiest one we have ever experienced in home buying! Zach Roberts led us through the entire way. Everything was easily submitted online and the ‘to do’ list kept the process moving seamlessly and promptly.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
Photo submission from Charles C.

Easy to work with! Big thanks to Hannah Liebhart and Veterans United for helping us with our dream home.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

The whole team from VeteransUnited were incredible. From Jessica who got us started to Shawn who finished us out. Not forgetting Dennis, Michel, and everyone else I can't remember at the moment, who were also phenomenal. Everything we wanted explained was broken down into easily understandable terms and ideas that we could actually get ahold of. They were ALL quick, professional, and extremely knowledgeable in their fields.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

They made this process dummy proof

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

This was the best team that I’ve ever worked with. They got me through this explain to everything along the way and I had a great experience thank you.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Patrick Holcomb

Loan Officer: Patrick Holcomb

NMLS# 2638430

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5 out of 5 Stars
Would Recommend
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend

Great people. Supremely helpful. Appreciate all the hard work they did to get us into our new home.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend

Veterans United's online portal was very easy to use and mobile friendly, which was great for when I was away from my computer. The to do list and reminders were user friendly and extremely helpful!

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend
Photo submission from Robert T.

Excellent! Veterans United made our home buying process about as painless as possible! From their amazing loan specialists, to the ease and accessibility of their website to view, sign, and upload your documents! Highly recommend & “2 thumbs up”!

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

4.5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

VU provided a quick, easy, and modern way to purchase a home. Every step of the process was clear and simple, and support was just a call or text away. Really the best experience I've had to date!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

More Reviews

See all 443,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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