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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,653

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

The people working for veterans is what is holding them up the system is not set up for everyone but the people that we worked with were dedicated to getting our loan through and made it happen. My only other comment would be that the system make it a little easier for their people and their borrowers with every unique situation. Eliminating the extra hoops that need to jumped through.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Just thank to the team

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend

For the second time in a row, VU did a great job! I absolutely would use them again and will recommend them to my friends! Great work!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Call them! I promise you, you will NOT regret it! I'd always been told a VA loan was a lot of hoops to jump through, and much like a ruckmarch at Fort Knox, nothing but misery, agony, and heartbreak. Not with this team on your side... Joel Deiber and his crew had us pre-approved and looking for our dream home faster than a chik-fil-a drive thru! Our people at VU walked us through every step making the whole process easy, fast and stress free. Less than 30 days later, we are happy new home owners, all thanks to Joel, Kayla and our amazing team!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

Working with veterans united was a pleasure Nick Schuster was on the ball the whole way through and worked to get us the best rate in the end!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

The group I had the pleasure to work with were spot on. I couldn’t have had a better group working with me to get into Our forever home. Thanks guys
It’s not often you can say there’s no room for improvement the team I had the pleasure to have were way better than outstanding they were for phenomenal Thanks Jim Young

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

The team from veteran united was by far the best team to work with.

headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I love my family, my partner, God, my county, and Bill from Veterans United.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Both Kelsey and Hilary were phenomenal to work with. They were response and professional. What more can one ask for. Although I purchased several homes before, I learned a great deal from these two professionals about the buying process from a different perspective.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

All veterans should know that Veterans United truly honor veterans.

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend

Awesome team! We were confident and comfortable with our team.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

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5 out of 5 Stars
Would Recommend

My team was absolutely the best we are moving 2300 miles after 40+ years in our area and having horses and our special needs for all of our animals and i wants and needs (which is not a easy list) and they not only hit it on the head they sank it with one hit lol I could not imagine doing this by ourselves or with a different team for such a complicated move they had our backs every step and kept the communication beyond great every step I can be rather impatient and very random with questions and they made us feel amaizing and never left us in the dark about anything I would beyond recommend them

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

2 out of 5 Stars
Would Recommend

Response from Veterans United

Thank you for your feedback, Devon. Delivering exceptional customer service is important to all of us at Veterans United, and we care a great deal about learning more from you on this matter. A member of our Client Advocate Team is available to speak with you and discuss ways in which we can improve for future veterans and their families. Please reach out to us for additional support.

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Any veteran should use these guys super easy process and for a first time home buyer was just a amazing experience they have you the veteran as their priority

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

More Reviews

See all 442,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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