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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,693

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 418,693 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This was the easiest home buying experience I could have imagined. Everyone went above their job descriptions to help! Erik and Danielle exceeded our exportations many times!

headshot image of Danielle Martinez

Loan Officer: Danielle Martinez

NMLS# 1695196

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Hands down the best home buying experience I have ever had. The team was perfect and constantly stayed in communication to let us know what was happening behind the scenes. I will recommend Veterans United and Heidi to everyone.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Team Katie's rock!! No matter the question, big or small, they always responded within minutes! I truly felt special every step of the way with Katie Rose, and Katie Willis. I was so fortunate to have worked with them twice now. If I should ever have to move again... I won't hesitate to call on team Katie's again. Thank you Katie, Katie, and Jeffery!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

this was the best you could hope for at all level veterans united. they walk you through every step, removing the minor stresses from buying a home. thank you!

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

2.5 out of 5 Stars

Frustrating. We did not know what our closing costs were until literally the day of closing. Our estimates ranged from owing $13,000 to (receiving) -$700. Each estimate changed drastically, and with no explanation from the lender. It was impossible to plan for our closing expenses, and infuriating that no one bothered to explain the variances. In fact, had I not mentioned the variances, it was as if no one at Veterans United even noticed or cared to explain. In the end, we paid far more than what was estimated.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Multiple VU buyer and will continue. We pass VU’s name along whenever we can.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Thanks to everyone who helped with my loan

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Currently a very tough housing market so took a while to finally get a house but everyone was always there to help me and wife along the way. Thanks

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Rachel Gruber helped a lot with some sticky situations at the very last! Hats off for everyone!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Bottom line: The team was absolutely amazing, I could not speak more highly of the support I received. From the ease of use of the mobile app to being informed throughout the process. Great experience altogether!

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

Veterans United 🎉❤️If you want a a Great Home Buying Experience, do not hesitate to reach out to Veterans United, I promise you will not be disappointed. From the time I applied for my loan application, until my closing day my Loan officer Tommy Heller and his Team was there Every Step of the Way, provided excellent clear caring support and awesome guidance; commication was quick turnaround times whether by telephone, email, V.U. web site was easy to understand, make updates. Veterans United Is Who They Say They Are❤️

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

One of the best experiences of my life!!!

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

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5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

My team & experience was great.
Everything clicked along like a well tuned machine.
Thank you all very much.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Veteran's United was great. The VA appraisal was terrible but of course that is nor controlled by them.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

As a U. S. Navy Veteran, and a single Father. Thinking about trying to secure a home for my little son , and myself seem like a bad dream. Veteran United made that dream a reality.. Today I can be Proud to say , I am finally a Home Owner, Thank You Veteran United for all the help you do for Veterans...!

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

More Reviews

See all 418,693 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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