Steve and his team went out of their way to make this process as smooth as possible and did everything they could to make sure every single question was answered as fast as possible.
The whole team was great. Answered any questions that we had, and always kept us informed with any new information.
I would highly recommend this group we have purchased 3 times in the past 2 years and Veterans was by far the best to work with. They are responsive and advocate for you in every way. I will not use anyone else, Veterans United is a win win! Kudos !
My VU team was amazing at always being there for me when I needed them. As first time home buyers we had many questions and wanted to understand the process. My team made it so my home buying process was as easy as it could be!
We were exceptionally happy with Kat Spellman! Always responding in a timely manner, answered all of our questions, and explained things we did not understand. Closed sooner on our home than we expected. Thank you for all your help and hard work Kat!
Our experience at Veterans United was outstanding. While others seemed concerned about the ability to close in 30-days, the team pulled together and got it done. All credit to Terry Roberts and his team of professionals. I look forward to our next buying experience.
Despite the long, tedious process to finally becoming homeowners again, from start to finish, Dylan, Ryan, Meredith, and Mason were a great team.
Think twice before using this company! They will be extremely nice to suck you in but once they know they have your service then they are so impersonal. The loan officers will have nothing to do with you and has all communication sent to the concierge staff. This company does not put personal communication high on their list. The care more about making money then taking care of the customer. They will just take the time to send you an email instead of personally reviewing the process and forms with you as a customer. I would never recommend proceed at your own risk!!!
Response from Veterans United
Dana,
I'm sorry we let you down. This isn't how we want anyone to feel and definitely tells me there's some room for improvement to be sure. If you're willing, I invite you to reach out to the Client Advocates and talk with us. We're here to listen and learn just how to go about making these improvements and bettering the homebuying experience for your fellow Veterans.
Sincerely,
Kendra, Client Relations
I felt like I was dealing with my own family. It was like they had my back and I had their and I had no worries knowing everything was going to be okay. I have shared this with all my friends in hopes that they too we’ll see there is good people out there To help them. Thank you for all that you do.
My experience with Veterans United was outstanding. My Loan officer Whitlee made my home buying experience easy and fun. She was very professional during the entire process and answered every question I had. If you plan on buying a home now or in the future, I highly recommend Veterans United, and ask for Whitlee........
I would recommend anyone to this team of experts.
Very attentive and able to work with you even if you think you may not be able to become a homeowner. Veterans United is worth a shot and the staff will make you feel important and heard.
Hands down by far the best agency I’ve worked with.
Veterans united goes above and beyond for those who served. With the challenges of being a veteran and understanding the true sacrifice that is needed to serve, I am proud to say thank you for your service.
