We enjoyed the process, and Veteran United made it simple. Thank you.
Everyone made the loan process so very easy and left nothing to question. Very pleasant experience. Highly recommend for home loan needs.
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
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Veterans United is a great company.
Veterans United was perfect for my wife and I. One thing I really appreciated was the teaching classes and videos about home buying, which gave me plenty of information to make informed decisions. Everything from the staff to the online portal was extremely helpful and user friendly, and I can’t recommend them enough!
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Billy and Kristine are Heaven sent. They made what we thought was going to be a complicated drawn out process so much easier than we anticipated. They addressed all our concerns and questions in a very timely manner. Thanks to you both for all your hard work in helping us.
