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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,106

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,106 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The process went great overall. Everything was explained better than I anticipated. They were also willing to work with what was better for my wants, not just some copy and paste routine.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

We are very thankful to have worked with Veterans United in purchasing out first home. They’ve helped us navigate and understand the process with less stress. We look forward to doing business with you again!

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

You guys were easy to work with. Thank you

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Veterans United helped my family make buying our dream home a reality. I highly recommend VU to any veteran interested in buying a home.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

They guided us through every step of buying our first home and helped us improve our credit score to lower our monthly payments.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

I would like to work with Collin again.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

The whole team was a pleasure to work with during the loan process.
Everyone kept me informed on what was happening all throughout the process.
The team was friendly and professional and ready to answer any questions I had
about any part the loan process. I haven't purchased a house in 40 years so I
was a bit in the dark about what was going on but they kept me headed in the
right direction and we quickly got through the process without a single hiccup .
I would definitely recommend this team and Veterans United to any vet. needing
a home loan.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I have never attempted to buy a home before because I was too intimidated and figured there was no way I’d ever be able to get a home because there were too many hurdles. You guys made my first time buying a home a reality and I just so happened to find my dream home. Thank you for making this so much simpler than I thought it would be!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend
Photo submission from Christopher T.

I have no complaints! Everyone on this team deserves a raise or a promotion!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

2 out of 5 Stars

Brad Boer did not communicate with me. I had to put in extra work that he should have done in regards to verification of employment. I did not feel that I was advocated for. He was open about not wanting to go above and beyond for me as his shift ends at 5PM on Friday. This makes sense as our closing date was pushed back 4 days from the original date when we had all of the information they needed prior to.

Response from Veterans United

Joshua, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays and communication concerns. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

This experience was pleasant and stress-free!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Thank you to Justin, Spencer, Ashley, and Deloris for going above and beyond to make our home buying process easy and stress-free. They are experts at what they do which gave us confidence at every step along the way. We could not have asked for a better experience.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Felix J.

Could have done it without my Team!
Team Kait & Team Katie

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

Veterans United was fantastic to work with through the entire process. Everything was explained well and we were very pleased!

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4 out of 5 Stars
Would Recommend

From other sources this was the easiest and help get items figured out

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

I would like.
To thank Chris and his team for helping out as much as they did.And I really appreciate the whole team took time and a patience with me.While my work has ramped up for this busy season.I'm super happy and blessed that I got chris as an agent and his team. Much live to you all

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

I appreciate the Veterans United Team and I will return to them in the future if I need to purchase a home. Thank you.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

More Reviews

See all 382,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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