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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,075

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,075 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

Give Marty a bigger bonus! He’s so helpful and knows so much about the business.

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Absolutely the best experience in buying a home. The team did an excellent job and I will recommend highly to anyone, veteran or not. From application to closing best team ever please don’t change a thing

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

4.5 out of 5 Stars
Would Recommend
Photo submission from James F.

My overall experience was good as a first time buyer! And my team and realtor did a great job on getting me into my home! Thank you all!

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend

All in all, everything went really well. The whole team made things very simple to understand and made my first home buying experience a lot less stressful than it could have been.

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

The Veteran's United team were amazing. They made the entire process so easy. We had no idea they offered so many services. They have a team member for helping with anything from the actual loan to getting your utilities hooked up. We were very pleased with the whole experience.

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

Loan Officer: Cody Smith

NMLS# 1074565

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5 out of 5 Stars
Would Recommend

Abbie was great. She worked with an old fart and really helped him a lot and I could ask her anything.

Loan Officer: Abbie Schneider

NMLS# 2059890

4 out of 5 Stars
Would Recommend

Your underwriting team needs work, questioning why I am 2 years ahead on Mortgage payments. That's a good thing!!!!! They need to understand what a telecommuter means, and most businesses have gone that way with COVID. Telecommuter workers normally don't have HR Department and only have access to documents. They actually held up the process since we couldn't get someone to sign a document stating my wife was a telecommuter even though it showed on check stub and the document, we provided what a telecommuter position was in the company. They wanted my spouse to violate policy by getting someone of higher authority stating she is allowed to move to North Carolina which against company policies. They should never put an individual in that position by trying to violate any policy. This is not a good practice if this is happening through your underwriting team. I understand they should question some items but common sense can go a long way. This team lacked that!!!!!!

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

To the Veterans United team, thank you! Me and my family were so blessed and are so thankful to have worked with this amazing team. We have our dream home, and it wouldn’t have been possible without the care and support from this team.

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
Photo submission from Hatler B.

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Overall, my whole experience has been completely smootb

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Thank you for all the work you did. Because of your team, I now have a place to call home.

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Jamie, Ashley, & Matt were truly wonderful to work with. Every question I had, they would answer I loved how they truly care and helped us every step of the way!

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

We have been with veterans United from the beginning. It was tuff knowing our loan was purchased by another company. We were somewhat upset because we had grown to love and enjoy the quality of service. We are back where we belong. Hopefully our loan won’t be bought out again. Their staff makes sure their clients are well taken care of.

Loan Officer: Katie Hayes

NMLS# 943102

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5 out of 5 Stars
Would Recommend

I’ll never go to another mortgage company again

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Look it wonderful that you help the Veterans, the Veterans is your bread and butter. Never ever fail them. They are your business. Don't fail your employees, don't fire them, they need to earn a living and better pension plan. You are truly God's steward of money.

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Your whole team was fantastic with any questions we had and being prompt with any paperwork needed along the way. When my cousin decides when he is buying a home, I am sending him directly your way! Thank you again!

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend

This was a awesome experience. I was terrified about buying a home. Craig and his staff made it a wonderful and easy experience. They explained all the steps and made it drama free! Thank you so much.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Not sure what happened to what I was writing earlier for Rich and his AMAZING TEAM, but I wanted to add that I would use them again and again and wouldn't hesitate to recommend Rich to ANYONE... If anyone can help, it would be Rich and his Team!!!!

Loan Officer: Rich Pauls

NMLS# 2002773

More Reviews

See all 348,075 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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