The team was great. I'm glad to have come back to veterans united. Looking forward to business in a couple of years when I look at investment properties.
We had the pleasure of working with Zack, Madison and Vicki. They took us step by step through the process so we were always informed. They answered all questions we had and always responded when we left a message or email within a timely manner. From start to finish they were always there for us.
Smoothest home buying process I’ve ever been involved. Donald and his team were top notch, every question, concern, and comment were answered almost immediate .
Our family is truly blessed to have had United Veterans for our home loan. Amazing company to do business was with.
also Love the option that our Veterans United team continues to work for us watching the interest rates and will notify us when we would benefit from refinancing for lower rate and there will be no additional costs to do so.
Thank you to the whole other United team I would strongly recommend you you do anybody looking to buy a house
Only issue I had is there was multiple people that was trying to help and half the time I’d forget which one I was talking too. Because I would get text messages from like 3 different ones in a day. I know they were all trying to help but got a little confusing when it all came from the same number!
It would have been nice to see a bar with milestones and whats required at each milestone.
Brian and Lori were AMAZING through the whole experience! They made the process of buying a new home SO very simple and BEARABLE. We needed to close a bit earlier than originally scheduled because of the timing of the new school year and they made it happen. Lori worked and pushed hard so that our Abbi, who is autistic, could start the new year in her new school instead of moving after school started. This is a HUGE thing to our family because Abbi doesn't well with change. As of right now we are in our NEW home and she is adjusting well! We can't think Brian, Lori, Joedi or Veterans United enough! WE HIGHLY RECOMMEND Veterans United, they are a well oiled machine!!! Semper Fi!
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Cal and the team at Veterans United made the homebuying experience very streamlined. They answered all my questions and were very kind and helpful.
The level of customer service I experienced from the very beginning was amazing. Buying a home is an overwhelming process, especially for a first time home buyer like myself. They simplified the process and answered the thousands of questions I had for them without hesitation. I truly felt like a valued customer from the online application through to closing on the home. When shopping around for the best interest rate, i normally prefer to support the smaller, more local businesses. However, the customer service provided to me by VU is what sealed the deal.
Mystle Schellhorn my loan officer has been the most resourceful and understanding loan officer in my 25 years and five separate lenders, including Navy Federal Credit Union and Rocket. Over the past year Mystle was my single source loan officer who helped with honest guidance before making the right choice about home loan or refinancing options, even after changing my mind it seems like every month. Mystle should be in a more valuable position to reach more Veterans. Thank you so much Veterans United for finding and retaining good people like Mystle. I look forward to working with your team again in the future.Bill Green
