Jon, Beau and Kevin were and are exceptional, knowledgeable and most important they were readily available at all times and their response time was very quick and reliable. I would recommend Veterans United to everyone in the market of buying a home.
Overall fantastic. Moved along at a much quicker pace than we expected.
They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier
The app was very useful into quickly uploading documents. Made it easy to navigate.
Everyone one staff was amazing and very punctual and professional.
Buying a new home can be stressful. The Veterans United team reduced that stress significantly by walking me through every step. The website was easy to access and also provided helpful to-do lists and videos.
A+++++
Veterans United is the best! I'm so glad My wife and I chose them to be our lender!
From the first call, to final closing, our experience with Veterans United was bar none, the best we’ve had over our four home purchases. The team worked quickly, communicated well and allowed us to take advantage of several funding options as well as close earlier than expected!
This is my 4th time using Veterans United.
2 home purchases, 2 refinances. I love how they have an electronic portal with clear “things to do”, “status,” and “document upload” sections. The employee quality has increased over time, I like the new group that helps with Insurance options they were very informative. However there are elements of bureaucracy that can cause unnecessary delays and miscommunication. The underwriter is not part of your loan team and your file can sit with them for long periods of time without any update, then they emerge demanding information with little lead time. Then you send it back to them, and have to wait for days to get feedback over whether that suffices. The Underwriter should have direct communication with the Buyer. It should at least be an option. I would definitely use them again, and I’m sure all loan entities have similar issues, but beware that you need to be on the ball and communicating with them regularly (send them a text) or something may go awry.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
What a great team. They were all very helpful and quick to respond. They made the process very easy.
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This was my first time buying a home. I thought the process was going to be super overwhelming but Veterans United made it a breeze!
Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
Tory was great, and the whole team helped us through a very long home buying journey.
The back and forth with the paperwork can get a little bit aggravating but how are you going to complain about buying a house with no money down ?
The team at the United veterans know their job.. glad somebody did, because this was my first time
The team was there step by step, through the entire process. From start to finish,A, OK.
