My wife and I were so impressed with how the whole process went. Being first time buyers, you made it so easy to follow and understand.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
They were in constant contact giving updates and easy to work with.
Best home buying experience we have ever had - exceptional service! BZ!
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Craig and his team were amazing. They made the process seamless. Would highly recommend.
They treated me like I was part of their family.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
The app is user friendly and made signing and uploading documents a smooth process. It was easier to provide the required information, than I expected it would be.
Bryan and the team were amazing. Constant contact and communication through the process. I really felt he had my best interests.
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Very thorough, knowledgeable and efficient
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
We appreciate what Veterans United had done to make our home buying experience more possible and enjoyable!
