The Veterans United Team has been tremendously helpful throughout the process. As a military member deployed over see, they were able to assist me with their flexible schedule. They manage to make it simple and easy for a new home buyer to understand the basics. If there were any questions I had, they were always there to answer. Overall, the team was able to successfully help me buy a new home. I would totally recommend them to any new military member who are buying their first home.
Everyone was a true professional shout ouut to Elizabeth
I’ve bought 2 houses using Veterans United and both times I was pleasantly surprised. “ Go Team “
my husband being a disable veteran
my team was able to bring everything right home to me and with all of them working with me it was a wonderful experience.
I will recommend all of my veteran friends.
Jason Bals and Megan Staszcuk were top notch and made me, as a first time home buyer, very comfortable. Both team members and Veteran’s United specifically deserve the highest rating.
Loved the process VU made this purchase very easy.
I would not recommend this company to any of my fellow veterans. This was by far the worst experience I have ever had utilizing a VA loan. Shea and Amber could not get on the same page and your team could not get any of the paperwork right on the first attempt or the second for that matter. Moving is very stressful and your team made it 10x worse. I recommend reevaluating how you pair up your teams to assist your future customers because I will not be one of them.
Response from Veterans United
Justin,
I'm really glad you took time to express this and am so sorry for all the stress you dealt with. If there's anything else at all you want to share or have us look further into, please give the Client Advocates a shout. We're in your corner and ready to listen.
Sincerely,
Kendra, Client Relations
Absolutely phenomenal service all the way around.
The whole team worked together and made it happen
