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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,327

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 416,327 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Sam Stroncek

Loan Officer: Sam Stroncek

NMLS# 2159762

5 out of 5 Stars
Would Recommend

The whole Veterans United team is amazing, they all treat you with respect and know what they're doing. I highly recommend them to anyone and everyone looking to buy a new home

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Overall my entire team was very knowledgeable and helpful through the whole process. Would 100% recommend to others or do the process with them over again.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

Absolutely amazing experience. Not only did Mark and his team do their job exceedingly well, they covered much of our realtor’s job when the realtor failed in several aspects. They took the lead in correcting and following up on any issues we had, answered all of our questions quickly/accurately/precisely and coordinated things beyond what was asked of them.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The whole team did an excellent job.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

This was a fantastic team to work with. From the beginning to the end you guys were great. You always kept me informed every step of the way. I would highly recommend you all. Thanks guys and a job well done!!!

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

0.5 out of 5 Stars

Someone screwed up the paperwork and it cost me 4,000 extra dollars than what my original closing cost would have been. The total was over 9,000 when I expected to only need to pay 5,000

Response from Veterans United

Savanna,

I’m sorry to hear this and appreciate you writing. Our Client Advocates are here if you’d like another set of eyes on this with you. You can reach the Client Advocates anytime. We’re here to help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

As I explained in the earlier explanations. My homebuying process through Veteran's United damn near made me feel guilty honestly. You guys made this so easy! Professional, Understanding, GREAT COMMUNICATIONS, Kind-Hearted and no lie, you guys were there EVERY STEP OF THE WAY and that alone made me soooo comfortable and calm. Can't forget David Bruin. He was my first contact and gave me the best advise with working with improving my credit so that I could qualify --- Thank you sir! I've now passed that to others to try to help them...WOW! I BOUGHT A HOUSE FOR MY FAMILY Y 'ALL! This is still so surreal! Thanks Veteran's United. Love all of you guys! Salute

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

With service as great as Veterans United, it almost felt wrong, like I was stealing someone's house that they worked for and I just reaped the benefits, 12 out of 10 would recommend again

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

My expirence wit VU was great and timely.VU was there when I n

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

0.5 out of 5 Stars

Worst experience buying a house! Will never use Veterens United again, will tell everyone else not use also.

Response from Veterans United

Thomas,

Thank you for writing. I want you to know we're all ears. If you'd like to talk with us further about how things went, our Clients Advocates are here for you. We hope to learn where we could've done a better job for you so we can improve for your fellow Veterans moving forward, too.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I just want to thank everyone for their patience and continuous effort in finding me my perfect home.

headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Veterans United is very thorough so you know your getting a good house.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend
headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend

Just wanted to say all my team did an awesome job. Thanks Vets United all smiles.

headshot image of Carol Rodriguez

Loan Officer: Carol Rodriguez

NMLS# 1984090

5 out of 5 Stars
Would Recommend

Veterans United was the most efficient, informative, and Delightful team to accompany me on my first home buying journey! My husband and I would highly recommend for any veteran looking to buy a home!

headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

Overall my experience with Veterans United was positive. They were very professional and kept promises along the way. It was a pleasure to have them as my lender.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

They were very understanding and replied quickly to our questions. They even made us feel like no questions were off-limits.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

More Reviews

See all 416,327 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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