My home buying process went smoothly and it was very easy. There was no confusion with the process or what was happening. I had peace of mind and hardly any stress through the home buying process.
Zane was there for support and questions through the entire process
Hey Tyson I was actually quite impressed from the start to finish you hung in there with Peter and your team Eric I was overwhelmed never experienced anything about the professionalism that you provided for me thank you so much I'm in the new home working on it and I'm actually quite excited
9/10 - would’ve given a 10, but there were some IT platform issues / processes that could be tightened up to prevent multiple document reworks.
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
It was a great process. They answered every question, explained each step over phone, via email , app ,and videos. Very easy to.upload needed documents. Everyone was very friendly, professional, and available!
My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.
They always put in the extra effort to ensure their customers and vets are taken care of.
I just want to thank you all over there, everyone on my team, for making our dreams a reality. Such a pleasure grabbing everything requested of me and to see it all fall in place is just considered a major blessing. My family thanks you all for your efforts, guidance, and backing. We love it!
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Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
The process was very easy to navigate.
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Rob and team made the entire process easy for me. I know they were working hard behind the scenes to make my experience amazing. If I could give the team an 11 I would. Communication was great, I always knew what was going on all the way to closing. Highly recommend Veterans United.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
Great loan officer, if we had to do it again we would choose Joey
I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.
