Overly happy with everything! This will be short and sweet but want to say everything was amazing and even with a few bumps in the process they were all ironed out quickly!
Better companies out there that won't get condescending and rude when you send them the correct document they are asking for.
Response from Veterans United
Hi Thomas, thank you for providing information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.
You'd be hard pressed to find a better company to work with. They are very informative, walk you through every step and help you keep everything moving smoothly. 11/10 would recommend.
Nothing bad to report. The website is easy and they let you know all of the "to-do's". It makes the whole process transparent and easy to understand.
Veterans united made getting a veterans home loan easy. They helped me every step of the way and minimized the stress of buying a new home. I would recommend this company above all others.
Veterans United helped me achieve my goal of owning a home before my son turned 5. From start to finish, I felt like I had support.
They made the entire process super simple and smooth.
The app was an extremely useful tool, everything I needed to know or do was laid out for me and it made it very easy to get all the documents in to my loan team in a timely manner.I cannot say enough good things about VU or my loan team, they got me through it and changed my life.Thank you VU,From Jimmy and Oliver.
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I will definitely recommend this team to any of my servicemen and woman!
I would like to thank the whole team.because that is what y'all are a team that helped in every step of the way.my family is so happy.please y'all keep up the work every veteran will deeply appreciate the help.
Before Veterans United, I was living in a space smaller than a studio apartment, and in the second story of an automotive repair shop. As soon as I got my 100% disability from the VA I started looking for a place to live, because the shop was being sold. I asked everyone to help me find my first house, all the organizations and agencies told me no….I don’t know how or why nobody told me about VU. But once I did I knew I made the right decision because Cass Jones called me on a SATURDAY to talk about me enrollment. Now I’m proud to say that the flag I flew on Camp Dwyer, Afghanistan (2010) has unfurled for the first time on my first house thanks to my whole family at Veterans United.
Everyone that we worked with was extremely helpful and made the homebuying process as stress-free as possible. This is our second time working with Veterans United, and it won’t be the last!
We appreciate the entire teams support, guidance and professionalism!
Amazing experience, I had very limited free time during normal day hours and they handled everything with ease even tho I was a pain to get in touch with. Couldn’t recommend my team helping me enough. Amazing job amazing home buying experience and I’m very thankful for the team I had helping.
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Please, no shout out to the world is necessary. Just know that I am pleased as punch. Perhaps I'll have a glass of wine now and toast Veterans United.
