The entire VU Team was amazing throughout the entire home buying process. Every requirement and current status was clearly conveyed, well-explained, and easy to understand. From our first phone call to closing, Veterans United exceeded every expectation our family had - this is the best service for veterans looking to buy a home. I only give them a 10 because 11 is not an option.
Veterans United is were you all Veterans should go for there home buying experience whom I've have trusted with my life journey of buying a house of my own now at 61 of age they made my dream come true love you guys and gals at V U
On behalf of my family to our Veterans United family we are deeply grateful for all of your efforts and support in making such a dream come true. Forever grateful for you all
Thank you Veterans United for the awesome team work. From Zach, Lanie to Pete and Deanna (my realtors), and Nate.
Would recommend again 10/10
This process was as painless as possible and would absolutely use the time I had again and again!
I want to thank everyone that took part in the successful purchase of my new home, I am so grateful for each everyone of you. Thanks again Veterans United!!!!!👏❤️
The team was accommodating and readily available to answer any questions. They made the process very easy.
Thankfully done
Would have prefered to of had the whole list of to-dos from the beginning instead of completing a portion, then getting hit with a whole new list. It made our first time buying a home so much more stressful when we were hit with something new that had to be completed almost immediately out of nowhere so many times.
Everything went well with the team thank you for the service provides.
For fellow veterans, you are never to old to pursue the dream f being a homeowner
by using Veterans United HOME Loans
From start to finish to keys in my hand veterans united was awesome. Any question I had was answered and everything was so simple. They made the whole buying experience a breeze. They were there every step of the way.
Response from Veterans United
Thank you for taking the time complete your survey Richard. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use that communication to further our ability to help every customer get to the closing table as quickly as possible.
Over all the team was great. I would most definitely use them again and recommend to all my friends in the military. For it being a 2 year process due to moves they really help multiple times. Kapil took his time to answer questions and to explain the whole process. His communication was awesome, always checked if we were okay throughout the process. He answered all my question quickly and effectively. Mandy was absolutely awesome. She took things personally. She fought hard to get deals done and get things fixed before moving in. Over all I would give this team a 1000000/10.
Phillip and Nate were honestly the best. They responded quickly, cared about what we needed/wanted. They also made things feel secure and always listened. They made the entire process run smoothly.
Seemed to be a lot of duplicate confirmation on things. The to do list could have been cut by a third
