Great customer service! Most everyone I spoke with was very helpful in answering questions as well as helping in finding the best solution to many challenges. I really appreciated that most Veterans United employees were vets themselves. I felt like each and everyone of them empathized with me as a veteran and appreciated my service.
The entire process was so easy and smooth all the way up to my closing. File uploading process was simple and easy and the DocuSign was fast secure and easy as well. To be approved for my loan, I was required to pay all my loans with the proceeds from my house sale. Once I did this, the title company did not handle the task very well and not only did I have to wait over a week for the payoff to happen, but four out of the five loans I had to make payments on as a payment came due while I waited on the payoff to occur. This was not an expense I was expecting during this process as I gave the title company what was needed for paying off these loans.. I understand this was not the fault of my VU team and they went to bat for me with the title company that was chosen. If I decide to buy another home, I will use them again however I will not be using the same title company again.
The process was very easily, & done in a timely manner! I’m so excited to be in my new home!
I was constantly asking questions that Caleb and his team didn’t lapse on giving me the answer or even finding it in short amount of time. Felt like they were in an effort office right around the corner from my house and like I knew them personally. 11/10 and will definitely be giving Caleb a call during my refinance and even future home purchases
If I had to do this home buying process 10 times over I would, especially with my team and Veterans United!
The homebuying process is smooth and easy with Veteran united. You will get a team of agent and will guide to the end of the process.
Veterans United stepped up and got everything done that other lenders were unable to do! Great product and great team behind it. Highly recommended!
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Amazing work and helpful they help me fix my credit and I was able to buy my home.
Veterans United does the hard work for you! They made this process extremely easy. Let them take the wheel and drive you to your future home!
I wouldn't go with anyone else.
This was our second home purchase with Veterans United and we couldn’t be happier with how well they took care of us. It was such a smooth and easy process from beginning to end. Our team took such good care of us, we didn’t have to worry about a thing. Would definitely recommend to any veteran looking for a home!
I cannot thank Bill and his team enough for all of their help. They have truly mastered their craft and will make the home buying process a more enjoyable.
It has been an amazing experience from start to finish. The professionalism and knowledge of everyone on the team was outstanding! Thank you all for what you do and for making this a great first home buying experience!
