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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,023

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Smooth,quick and simple with little to no stress at all. What a great experience in such an expedited and professional manner. This is my second home and Veterans United is my go too. NO QUESTIONED ASKED. Futhermore, I can not even begin to express how professional and tactful meanwhile proficiently graceful Madison and her team is. Thank you a million times over on providing quality service and advocating on my behalf on multiple occasions during the refinance and new home loan process. Also thank you for your gifts for my newly adopted children. As a Combat Veteran this does not go unnoticed.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

We were very leery about conducting business of such importance on line. If you too are having those thoughts, you can put them to rest. We could not be more pleased with Veterans United and our team led by Stephen. The process was fast and easy. I must say I do not write reviews, but I am pleased and honor to write this one. Thank you for helping our heroes and their families.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

The online system was very easy to use and made the whole process very intuitive.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Everyone that worked with me getting my loan together were pleasant and easy to work with. They had great patience working with an I.T challenged vet.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I would go through this company again if I ever have the opportunity.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

There are many companies out there that are veteran friendly but I am so happy that I chose to use Veterans United. I had the support of a fantastic team and because of this, the closing process resulted in zero stress - they did it all. They were extremely responsive and worked hard for me. Because of their efforts, I had the keys to my home in 3 weeks after putting the offer in. I highly recommend Veterans United!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend

DON’T APPLY FOR A HOME LOAN WITH ANY OTHER COMPANY THAN VETERANS UNITED. I recommend VU to everyone! I wouldn’t trust any other home loan company as I’ve seen multiple people have terrible experiences applying for homes with other companies.My experience with Veterans United home loans was amazing from beginning to end. Applying for a home loan can be daunting and complicated but there was nothing complicated about working with VU. The initial application was fast and easy to understand. The VU home loan process as a whole, was honestly seamless. Its designed so well, It didn't even feel like I was taking on a daunting task of applying for a home loan. Communication between the different departments and teams of VU was excellent.
I have to add that Josh Bennett is the most professional and intelligent specialist that I've ever dealt with. He was extremely gifted at helping me understand the process of applying and getting approved for the VU home loan. From the first moment we spoke, he was able to instill confidence in me regarding Veterans United as a company and he instilled confidence in me to reach the goal of final approval for the home loan. Josh was also excellent at establishing communication between me and other departments and team members such as Laura Patterson. With Josh and Laura working together, the approval process was extremely painless. I really felt like they were on my side as honest and genuine people. They really navigated the loan process with great intellect, inter-personal skills, and focus. The online portal used by VU is perfect for uploading required documents, accessing vital checklists for things that needed to be done, and receiving important documents from the VU team. I received some excellent gifts I didn't expect from the team! And speed, we closed on the deal much faster than expected! Again, DON'T APPLY FOR A HOME LOAN WITH ANY OTHER COMPANY THAN VETERANS UNITED. DON'T DO YOURSELF THAT DISSERVICE. I would recommend VU to everyone! I wouldn't trust any other home loan company as I've seen multiple people have terrible experiences applying for homes with other companies.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

No better team to be on a new home purchaser's side. Friendly, knowledgeable and very through!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

My experience working with Veterans United has been very positive. They kept me up to date with the loan process, guided me to resources that would help me understand timelines and the process that goes with the huge steps I was taking in home buying.
Words can not express the way I feel about Shane, Sam, and Phillipe. They were an immense source of reassure and level-headiness that I needed. This team keep in contact with me thru email, text or phone, whichever way was most convenient for me and this helped me get any requirements done in a timely manner.
I would 110% recommend this team to anyone!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend

Overall great experience. Thanks to all. Appreciate all you did for me and all you do for veterans.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

Blair Rael was also very helpful and knowledgeable

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

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5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Matthew Passler

Loan Officer: Matthew Passler

NMLS# 1216069

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Everything went very smooth and Veterans United’s service was EXEMPLARY; this is why we wanted to stay with you while moving from the old home to the new home. Please thank everyone from the team for all your help!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

This probably won’t be the last time I buy a home but when I do buy again I will have Veterans United there in the future. I really enjoyed working with my Veterans United team and I look forward to working with them again.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Thank you Ryan and Natalie! You were great!

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

More Reviews

See all 401,023 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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