The only thing I would have changed is getting notified about what I had to do with my federal school loans earlier on in the process. I was stressed to the end. Overall good job though.
I believe I said it all in my first comment. I Love veterans united. Thanks everyone for making our dream of home owenership possible!!
I would totally recommend going through this company to anyone who qualifies for a VA loan. The professionalism the extent in which day went and would continue to go to make sure that this process was as smooth as possible for those who have served their country is beyond refreshing. I struggle with PTSD so a lot of the brain work can be overwhelming at times, thank God this awesome team was there to do a lot of that for me so that I did not have any anxiety or feel as though I was being taken advantage of at any point. I feel as though I owe then a debt of gratitude 🙏🏾
Between Aaron and Christie T. I was blown away with this lending team. They truly are a team and the whole reason I got my loan. I can’t say thank you enough to these two but I was very impressed with both of them. They deserve promotions. They are amazing. Thank you both for all of your hard work.
I highly recommend Veteran’s United to anyone Veteran looking at buying a home! They made my first experience so easy!
It is clear Veterans United is a big lender with no real concern for the person trying to get a loan. I got a free pair of socks but was living in a hotel for a month while trying to close on the house so it didn’t really help and the loan officer got upset with me and got emotional because I said I don’t feel like he is actually doing all he can to benefit me. I had to google the VA lending regulations to prove to him that certain things he requested were not required. I even contacted my previous lending officer from another home purchase to help me with the process and advise me and it was more informative then veterans United lender. Overall unsatisfied and will not use again. At the end of the day I’m paying for a service and I will favor the person who services me to my expectations. I started the loan process with another lender just in case he wasn’t capable of closing and he advised me against it because “we are so close” yet I could not get a projected closing date.
Response from Veterans United
Danielle, thank you for writing.
I’m sorry we made you feel this way and for the troubles you experienced getting through closing. Our Client Advocates are here and available as an extra line of support if you need anything else at all. If we can make things better, we’re ready to help. Reach out anytime.
Sincerely,
Kendra, Client Relations
I would choose and recommend Veteran’s United over any other lender, 100%. Every person that assisted me in purchasing my first home was kind, knowledgeable, and just as excited as I was. I believed home buying would be stressful, but VU made it a breeze.
Everything went very well from beginning to the end.
The team I worked was outstanding. They were on top of things thru the entire process!
The entire team and Veterans united were amazing to work with. They did so much of the leg work that would take us so much time that we didn't have.
This whole process with veterans United was smooth and easy. Everything was electionic, simplified and easy to understand. We would definitely use them again and recommend them to anyone looking to use a va loan.
This is our third time using Janet. From Day 1 those years ago to our most recent loan there is no one better! As long as Janet is with VU we will use no one else!
Everyone was so great!!
The team did good, give them a raise 👍
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Everything went great! I couldn’t believe how quick everything happened and how effortless it really was. Everyone said it was going to be a long drawn out process spanning over a few months. But, we were able to get everything done in 30 days! Thanks guys for everything you have done!
James and his team are always patient, helpful and kind. Always communicating the details but at the same time make it very easy. They make the whole process that is usually very stressful very easy.
Veterans United provided prompt, courteous and extremely professional service and support through the entire process. This is how real professional people conduct business, unlike many other so-called professionals these days.
Thank you for everything! We are truly blessed and we appreciate all your hard work, in making this happen! I’ll be sending pictures of my daughter, jumping in the pool soon as I can. Again, Shane, you are the man we really really really appreciate you and your team! God bless!!!
