I am very pleased with Joseph and his team. My family and I were able to get our dream home and we could not be grateful for all of their hard work. Between my amazing realtor Amanda and Joseph they were even able to lower my interest rate. I highly recommend them.
Very happy with our team.
Seamless process from start to finish.
We had great communications with team throughout.
It was a really rocky experience I don’t wish on anyone
My house was listed for foreclosure by mistake and that was when everything went south, I understand the bank is working for the information they get but while I was trying to clear this out I couldn’t get in contact with my loan officer for days just for him to call back days later saying he was on vacation, I don’t have a problem with that but at least I would have hoped for better communication or passing on my application to someone else
All around was a stressful experience that’s the least I would say
I provided everything to show this house was not foreclosed but I felt like I wasn’t even getting paid any attention
Response from Veterans United
Jaylen,
I appreciate you spending a moment talking with me. If there's anything more we can help with from here, I'm only a call or email away.
Always in your corner,
Dave, Client Advocate
I wanted to take a moment to express my deepest gratitude and heartfelt thanks to every one of you for your exceptional support throughout the process of buying my home.Your team's dedication, professionalism, and expertise made this journey smooth and stress-free. From the very beginning, you demonstrated a genuine commitment to assisting veterans like myself in achieving the dream of homeownership, and I am truly grateful for that.Your unwavering support, prompt responses to my queries, and willingness to go above and beyond to ensure all the necessary paperwork and details were taken care of did not go unnoticed. Your commitment to helping veterans (and their spouses) secure a place to call home is truly admirable.I also want to acknowledge the patience and kindness shown by everyone on the team. As a homebuyer, I had my share of questions and uncertainties, but you were always there to guide me through each step of the process, making it feel less overwhelming.Thanks to your hard work and dedication, I am now the proud owner of a home that I can build new memories and cherish for years to come. This wouldn't have been possible without your invaluable assistance, and for that, I am truly grateful. Thank you for guiding us through the process!
VU never explained the appraisal cost or even what they found. I paid $650 and have no clue what or where that money went. This company should take the word veteran out of your title. I wish I would have went through someone else
Review question # 2 please my ending comment.
Thank you Veterans United! You have displayed model customer service and I felt easily guided and secure the whole process.
The entire loan process went smoothly thanks to knowledgeable people, and good communicators! All questions or concerns were attended to quickly.
Finding my dream home was a deeply personal journey, filled with both excitement and uncertainty. As a veteran coping with PTSD, the thought of navigating the home buying process added an extra layer of complexity to the mix. But amidst it all, the Veterans United Home Loans team emerged as a beacon of support and understanding.From the very beginning, they didn't just see me as a client; they saw me as a fellow veteran with unique experiences and challenges. Their genuine empathy and willingness to listen made me feel valued and reassured me that I was in the right hands.Their expertise in VA loans and understanding of military life was remarkable. They patiently walked me through each step, taking the time to ensure I grasped all the details. It wasn't about rushing to get the deal done; they genuinely cared about my well-being and wanted me to make the best decision for myself.But what stood out the most was their unwavering commitment to supporting me throughout the entire process. As someone dealing with PTSD, having a team that not only comprehended the challenges but also showed genuine care made a world of difference. They went above and beyond to create a supportive environment, making the journey less daunting.Thanks to the Veterans United Home Loans team, I am now a proud homeowner. They made the dream of having my own place a reality, and I can't express how grateful I am for their dedication and exceptional service.If you're a veteran seeking to buy a home, especially if you're navigating life with PTSD, I wholeheartedly recommend reaching out to the Veterans United Home Loans team. Their commitment to serving veterans is not just a tagline; it's a genuine mission that shines through in every interaction. They'll work tirelessly to ensure you have a positive and personalized experience on your path to homeownership.
Veterans United made the entire process of buying a home comprehensive and fun actually. Just comply with their needs responding as expedient as possible and they will do their part to get the process closed as fast as possible.
Considering other options available to me, I believe Veterans United was the Best choice for me being a Veteran! This is my first home and my team was with me every step of the way. They really are in your corner to see you own a home. Spirits was always high throughout the process and closing day was surreal! I have a beautiful home, very happy and Veterans United got it done!! Highly recommend them to every Veteran seeking your first home!
This was the smoothest home loan I’ve ever gotten. The team was amazing!!
My realtor Kim Cargill was AMAZING to say the least. She explained everything to me and was very honest.
Our team was awesome! They kept us updated and informed. If we had any questions, then everyone was quick to give us an answer or find the answer if they didn’t know. I was impressed to find out all the ways that Veterans United assists homebuyers. Veterans United called and inquired if we needed help finding homeowners insurance, let us in on deals for moving trucks, provided a checklist to ensure our mail was switched over/utilities turned on/transferred, and information on Internet service providers as needed. It was also nice having the Veterans United app and all our documents at our fingertips to review and read.
I had a pleasant experience overall. The app paired with the excellent customer service has been the best I have encountered when it comes to buying a new home.
