I highly recommend veterans united. The professionalism, hard work and overall care and concern is outstanding.
Jeff is an outstanding individual.
Very long and stressful process.
if you want a fast refinance this is the place to go
Veterans United did a great job with our home loan. They were much easier to work with than our local banks. I would highly recommend giving them the opportunity to provide your mortgage.
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One word great
They made everything go so smoothly.
It was a pleasure to work with them.
Our recentÂ experienceÂ working with Veterans United was absolutely amazing. Â Everyone with Veterans United was Â extremely professional and dedicated from beginning to endÂ with helping becoming approved for our first home.Â We started with the Lighthouse Program and our Lighthouse Consultants were great. They provided us with the knowledge and recommendations that helped prepare us with becoming pre-approved. Also, we loved their Homefront Academy tools/videos. Once were pre-approved, we transitioned to our Loan Team(Will M-Loan Officer and Lauren B-Transaction Coordinator). They were great also and communicated with us timely on any additional information we needed to provide. They always replied thoroughly and quickly with any questions we had, they always made us feel confident the finance process was successfully moving along.
We did have one hick-up during the process, but it had nothing to do with Veterans United Staff, but with ERA Cornerstone Realty (Denton, Tx) they recommended. The Realtor/Agent (Ben B) was local to my area and they were advertised as a "Veteran-Friendly" real estate agent. After several weeks and multiple declined offers, we eventually discontinued working with them and chose to find our own Agent. As first time home buyers we were needing someone more hands-on and proactive on our behalf and they were not. They provided misinformation at times, not once did they explain the offer letters we were signing, and never informed us how we could make our offers more competitive other than offering more money of the asking price, and did not advise us on the market value of homes were decided to put offers on. What made matters worst, after I respectfully notified them we were going to look for another agent, he sent an email reply accusing me of being unreasonable, and rude because the spent their time trying to help us, and then boasted on the millions of dollars revenue he brings in. I did forward the email to our Veterans United Realty Coordinator and I they followed up with them or at least be aware when referring other Veterans to ERA Cornerstone.
We eventually found our own agent, which Veterans United worked very well with, and in a few weeks we had an offer accepted. We provided all necessary information in a timely manner and we were even able to close a few days early. We are very grateful to Veterans Untied with helping us become home owners.We would definitely recommended them!
I informed Matt Marstall that I want to personally call his boss and the CEO of Veterans United Home loans to inform you how lucky you are to have him as a employee. He gave me the respect and his time to explain everything I have never bought property of my 63 years and was very intimidated in buying. However, Matt Marstall made the whole experience a very enjoyable experience. I had to leave for six weeks to California on a family situation but Matt worked with me to ensure I got the lowest interest rate possible. Words can't describe how important he made this career Air Force veteran He made me feel I was his only customer even though I know he has several veterans he was helping. If possible I would do a commercial to say how pleased I was with Veterans United Home loans. Because I am very active in the VFW, American Legion, Disabled American Veterans and the local VA hospital in Dayton Ohio I plan to strongly advocate if you need a VA loan than the Veterans United Home loans is the best place to get your VA loan processed.
I will admit I never heard of your company but I never been in the market to get a VA loan before now.
This veteran thanks you from the bottom of my heart in how easy and fast you processed my loan. All I can say is BIG Thank you for all you did or me. THANK YOU!!!
Very professional from start to finish
All parties involved were very knowledgeable and their performance was excellent. All parties kept me informed on the progress of the loan and housing developments. I would recommend Allen Reedy to be an excellent choice for a real estate agent as well as Bryant Chambly and Derek Fletcher being an excellent representative for the entire loan application and approval. Thank you for all of your assistance.
We had such a pleasant experience during the buying process that we will definitely refer mike and veterans United to anyone we know that qualifies for a va loan!!
From start to closing this company kept me on point and answered any questions that I had.