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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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348,075

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,075 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Nicky, Allie, and Jennifer for my home buying process, and I have to say that I am blown away by their level of professionalism and expertise.Nicky, from the Home Buying Concierge service, was an absolute lifesaver. From the very beginning, she was incredibly helpful and supportive. She walked me through every step of the process and made sure that I understood everything that was going on. Nicky was always just a phone call or email away and was more than happy to help me with whatever I needed.Allie, my VA loan officer, was equally impressive. She was extremely knowledgeable about the VA loan process and was able to explain everything to me in a way that was easy to understand. Allie was always available to answer my questions and was very responsive to my needs.Finally, Jennifer, my realtor, was a true professional. She was always on top of things and made sure that everything went smoothly. She was a great advocate for me and always had my best interests in mind.Overall, I cannot recommend Nicky, Allie, and Jennifer enough. They are a dream team and made my home buying process a breeze. If you are in the market for a new home, I highly recommend working with them. You will not be disappointed!cody c
Include the underwriters in this unfiltered review.
I recently had the pleasure of working with a fantastic team of professionals for my home buying process, including Nicky from the Home Buying Concierge service, Allie, my VA loan officer, Jennifer, my realtor, and a team of underwriters. I have to say that I am blown away by their level of professionalism and expertise.Nicky was an absolute lifesaver. From the very beginning, she was incredibly helpful and supportive. She walked me through every step of the process and made sure that I understood everything that was going on. Nicky was always just a phone call or email away and was more than happy to help me with whatever I needed.Allie, my VA loan officer, was equally impressive. She was extremely knowledgeable about the VA loan process and was able to explain everything to me in a way that was easy to understand. Allie was always available to answer my questions and was very responsive to my needs.Jennifer, my realtor, was a true professional. She was always on top of things and made sure that everything went smoothly. She was a great advocate for me and always had my best interests in mind.The team of underwriters also deserve a mention for their hard work and dedication. They were thorough and efficient in their review of my loan application and worked quickly to get everything processed.Overall, I cannot recommend this team enough. They are a dream team and made my home buying process a breeze. If you are in the market for a new home, I highly recommend working with them. You will not be disappointed!

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Jay Christman went above and beyond when it came to helping me close on my home. A last minute closing cost was cut down due to Jay and my realtor coming together and pitching in to cut down most of the cost for me. Jay didn’t have to step in and help out like he did but it goes to show how far he is willing to help out. I highly recommend working with Jay and Veteran’s United.

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

This is the second home I’ve bought working with veterans united. Much like the last time the home buying experience was mostly stress free and the agents were so helpful every step of the way. 10/10 would use again and definitely recommend to any vet looking to buy their home.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

As first-time home buyers, we were pretty intimidated by stories of how stressful and complicated applying for a mortgage could be. Neil and his team at Veteran's United were with us every step of the way ensuring that our family was in good hands. They gave thoughtful insight into the loan application process, broke it down into actionable steps, and really went above and beyond for our family. Thank you, Neil and Veteran's United, for all your hard work!

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
Photo submission from Justin F.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Mike Mange's team is exceptional. So glad we chose to work with them for the second time! We knew we were in good hands the whole process and understood all parts clearly because Mike was so responsive and clear.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

Loan Officer: William Spann

NMLS# 2220257

4 out of 5 Stars
Would Recommend

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

It was scary at first but, in the end all T and I where connected! Great job team!

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

All of the people involved in the process of my mortgage loan were very helpful.

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
Photo submission from Dustey M.

My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.

Loan Officer: John Meissner

NMLS# 1760897

4 out of 5 Stars
Would Recommend

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

I would like to have known the closing cost in advance. I did not plan for that amount because some of the other things that I need to do has to wait

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

2 out of 5 Stars

My experience Ruth VU wasn’t a good one. I would not recommend them. I had to text, call and email in order to get a response which to me was unacceptable. In the last week of my loan I did not talk to Kelsey.

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Great process all over!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veteran's United, the name fits the efforts and the results are outstanding.

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

For a complicated process, VU and their excellent staff and advisors as well as network of agents (I worked with three in three different markets) were all high caliber professional s. They understood what I was looking for and guided me through the local processes and provided personal, honest assessment of all properties, including while communicating remotely across timezones.The VU Staff from the highest levels to the direct experts in loans and concierge kept me updated, helped acquire lower interest rates, and were some of the most responsive and friendly support personnel I have ever worked with. Dedicated to the Veteran Community achieving your housing goals as easily as possible.

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Kuadrika H.

Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Kim Ahrens

NMLS# 1734070

4 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

The veterans administration was fabulous

Loan Officer: Mike Lyman

NMLS# 1312488

More Reviews

See all 348,075 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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