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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,528

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 421,528 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Karol and hear team are awesome. Very professional and were with us from day 1 until closing. They were very thorough with the process and answered our questions even if they were not lending related. We're very thankful that we had this team to guide us.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Thank you so much for this benefit and opportunity to buy a home.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Everything went great; there was a lot of work to do with all the paperwork and gathering information for our loan, but it went very smoothly. No complaints here!!!!

headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
Would Recommend

Did most of our dealings with Stephanie and she was so helpful in every way

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Veterans United and specifically my team were absolutely awesome. We told them our situation and our ideal timeline. Every concern was carefully listened to and then answered. If you are a Veteran I highly recommend Veterans United. Me and my wife leaned on them and our real estate agent and they made the entire process enjoyable!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

This Company Really make Dreams Come True! Thank You Ross,Dawn and Jeffrey! God Bless!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

You couldn't ask for a better experience, well rounded team of energetic and yet professional. They will make sure you are not alone in the process of finding and buying a new home. They are a group of professionals who not only walk you through the process but at the same time makes sure you are comfortable and well informed of each step that needs to be taken. The good news is you wont go it alone they are with you during each step to answer your concerns and to correct any mistakes done by the lender or mortgage company. You couldn't ask for a better group of representatives who are in your corner from start to end. I would high recommend Veterans United!!!!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

They are the best and most efficient group out there.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

You all are fantastic and and great pleasure to work with

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

1.5 out of 5 Stars

I’d never use or recommend Veterans United again. I went with Veterans United because I thought that they’d understand my situation(active duty) the best. The team seemed ill prepared and and would only review documents right before they were needed. Since I used a VA Loan there were additional requirements that were needed and weren’t caught until the last minute. Therefore, wasting additional time and money which caused the closing to take an additional month. I was lucky enough to be stateside because I had to do a lot of prompting to get any update. I have purchased two homes before and this team was the the most inefficient and amateurish.

Response from Veterans United

I’m so sorry, Samantha.

This is not the impression we want you to leave with. Your feedback keeps us honest about how we’re doing so we can make it better. Our Client Advocates are here to listen and help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Terri Behrens and her team made buying a house easy and effortless. We highly recommend her and her team!

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Veterans United will ensure that buying a house is seamless and stress free.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Please continue to do all you can for us Veterans, it’s very hard for some to make the transition from Military to Civilian l life and learning all aspects of buying a home is something the the military just don’t prepare our Soldier’s for. A seminar ones a month would help, this could be coordinated with our out process procedures on Fort Hood. I would be honored to help put it together if you consider doing it. One’s again thank you”

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Overall, the people made this home buying experience very easy even though it was no easy feat to close on a house in 30 days.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

The Team is AWESOME!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

More Reviews

See all 421,528 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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