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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,558

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

We had great experience working with Veterans United. They are all very knowledgeable and have many programs and options for all needs. They were very helpful and able to answer all my questions.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

He was very helpful I would use as well as recommended

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

The whole team seemed happy to help

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans need to utilize this company! Very helpful at every aspect of the process!

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to anyone who is seeking financial assistance. Their professional help during the process and keeping us informed was invaluable.
An outstanding, informed staff helped us with ease, understanding, and personable care during the entire process. Very pleased with Veterans United.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Production Manager : James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

I have been extremely satisfied with every level of service from Veterans United. I would not hesitate to recommend them to anybody.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars
Would Recommend

Wish to give our greatest thanks to all we came in contact with at they all were very helpful in getting us though this.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

A pleasant experience from start to finish

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

If you swore the oath...if you put on that uniform, then these are the people for you when you are looking for a house! Not only was everyone extremely knowledgeable, but they were always ready, willing and able to help! Our agent, Harley, took the time to get to know exactly what we were looking for and needed as a family and then did everything possible to make sure we got it! You absolutely can not go wrong with Veterans United. From top to bottom, they are the pros you need by your side when you get a home loan!!! We couldn't have had a better experience.

headshot image of Harley Bailey

Loan Officer: Harley Bailey

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

The Team was so professional and reacted quickly to all questions. They were very available on the phone and did not delay any process through the loan! Amazing to work with, very friendly and caring that the customer was getting what they asked for!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

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5 out of 5 Stars
Would Recommend

Easy process, lots of helpful information, and an educated, professional team for each step of the process. Thanks for helping us get into our dream home.

headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

I can’t say enough about Justin and Ellen. They made this process so easy for my wife and I. They knowledge and professionalism, they went above and beyond to keep us informed. Thanks

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

They did a really good job communicating with me and answering whatever questions that I had quickly!!

headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

This process genuinely could not have been better. Our Veterans United team was so quick and prompt, ensuring we got all of our ducks in a row so we could purchase our home and even CLOSE EARLY! In this market?? Amazing.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The ability to work online helped overcome many barriers.

headshot image of Mallory Take

Loan Officer: Mallory Take

NMLS# 2137746

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

With my old mortgage company I experienced so many difficulties and hardships trying to secure a VA Cash Out Refinance for my home. Unprofessional behavior, misinformation, lack of general communication, and frankly being made to feel unimportant or "less than". But here at Veterans United, the difference really is night and day... I have not experienced anything like I did with my old mortgage company. Nothing but professional behavior, understanding, empathy, along with great and timely communication. Because of this, I was able to finally secure my VA Cash Out Refinance easily and without any issues. Mr. Scott Hutto and Mrs. Blair Rael definitely made me feel important and put at ease any concerns I had going into this; I had already been so frustrated and fed up by my old mortgage company that I was almost at the point of giving up.... But they helped me through it all and basically helped me to believe that it was possible; and in the end it was! I will definitely be recommending Veterans United to anyone that I know in the future with home buying or refinancing!!!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

More Reviews

See all 401,558 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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