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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,360 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,360 unfiltered reviews

Starting on Page 2972 of 14,846. Return to Page 1

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

This process was fast, easy, and on point. I was in my home within a month, and since I had to do everything remotely via a smart phone, this was a absolute breeze!!! OUTSTANDING SERVICE BY ALL!!!

headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

This is my second home purchase through VU. Although the my first home was faster, I would not trade that speed for the thoroughness of this home buying team led by Steve.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Veterans United was amazing. Donald, Cierra and the whole team made our dreams come true getting our first house. They kept us informed and answered every question along the way. We were always kept in the loop throughout the whole process. I definitely recommend Veterans United for any Veterans looking for a home.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

The team was exceptional from start to finish. Couldn’t have asked for a better experience.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

Great team! Worked fast and hard and answered all my questions in a timely manner.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

Truly an easy experience, everyone I worked with at VU felt like a person not a corporation

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars

Buying a home is the biggest purchase in my life. I thought the process was going to be much more complicated but Veterans United made it simple. Thank you for being part of my big day!

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

0.5 out of 5 Stars

Response from Veterans United

Levi,

Our Client Advocates are here for you. Please give us a shout-back at 1-800-212-5200 or ClientAdvocate@vu.com if you'd like to discuss this in more detail. We'll help address lingering concerns, questions and anything else you need guidance on going forward, too. We're here for you and wish you the very best in your new home all the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

1 out of 5 Stars

Response from Veterans United

Corbin,

Our Client Advocates are available if you'd like to share a little more about your experience with us. We're looking into this further and anything else you'd like to share, we're all ears. However we can make this better, we're here to support you now and moving forward. Please reach out anytime.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

2.5 out of 5 Stars

I would not recommend Kaleb Long or Joe Narron to any other veteran. I actually recommend they don’t work with anyone else. The lack of communication was absolutely ridiculous. I had the worst time working with these two. Richmond Por, on the other hand, was such an asset. Richmond was consistent in communication and updating me every step of the way. If it wasn’t for Richmond, I would of left Veterans United.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

What an amazing team. A veteran can trust them at every step of the way.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

The team was hard working and informative, great job , thank you so much for all that you done!!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

4 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars

I just want it to say now that I am a very happy veteran Thanks to Veterans United for the beautiful home that I am living now.
Thank you very much.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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