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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,311 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,311 unfiltered reviews

Starting on Page 2972 of 14811. Return to Page 1 »

5 out of 5 Stars

Thanks Veterans United for helping me accomplish one of my goals this year… I will recommend you guys to all of my friends/ family…

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Josh was great to work with and was always available to answer any questions or concerns I had through the process.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

The entire team with Veteran's United were absolutely wonderful. Extremely efficient and professional from beginning to end; they shouldered the burden of the process for me all the way.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

I will 100% recommend Veteran’s United to anybody I know looking to buy a house using a VA loan. Every person on the team did their part extremely well and made the entire process so easy and painless. I won’t use anyone else for a VA loan, that’s for sure.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

4 out of 5 Stars
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Kick ass job guys! Well done!

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

Mike and his team are amazing. The process was seamless and efficient.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Thank you everyone for going show and getting to get my through this, and my wife.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

0.5 out of 5 Stars

I will never recommend using Veterans United and Jerry specifically ever. They have dropped the ball on our deal, by setting up our escrow account completely wrong, which cause it to go into a $3000+ negative balanced at end of year one and increased our monthly payment by over $300 per month. They did not follow the Tax Certification Sheet nor did they setup up the Property tax payments properly, as they were supposed to. If you deal with them, highly recommended hiring a financial advisor from somewhere else to go over the paperwork and numbers separately to make sure they don’t make mistakes like that. Awful company, even worse agent. Definitely not coming back to this one.

Response from Veterans United

Alexandra,

Thank you for bringing this to my attention so I could look into this further with you and own the mistake we found on your escrow shortage. I’m really sorry this was not caught prior to closing. Please know you’re welcome to reach out to me directly if I can help with anything going forward, too. We’re here to help however we can after closing, too.

Most sincerely,
Dave, Client Advocate

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Thank you Veterans United!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars

Can't rave enough of how great the team I worked with was! They made it so painless and worry free! For a first time home buyer we really didn't know and were worried about the hone buying process. I can't say enough how stress free they made us feel. So thank you from bottom of our hearts for all that you do for the veterans!! Thank you all for your service and dedication to us!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

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5 out of 5 Stars

Where do I start. I just want to Thank Charlie Marshman. I never met Charlie face to face this is the second home that Charlie has helped me purchase. My first home that I purchased with Charlie he just started working for Veterans United. I thought Charlie was already 10 year employee. Charlie knowledge, Communication skills and Professionalism is impeccable. Charlie deserves 100 stars in my book his work ethic is second to none. I would say if any veteran is looking to buy a home from Veterans United. Please give Charlie Marshman a call you will not be disappointed.
Charlie I just want to say it's been my pleasure working with you on my second home purchase you are a true Professional at heart and I thank you for your tireless effort your strong work ethic. You are a true blessing to me. If in the future I ever decide to buy another home again. I already have you on my speed dial. I want to say Thank you and Thank you to your team for everything during my home buying process.Thank youRespectfully

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

A long road, and the VU map is well detailed.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

If you’re a veteran, veterans united is the right and only choice, felt like family

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

Hey - I love the personal portal guiding me through the “to do list.”It helped me present needed documents in a orderly and precise way. Inadequate documentation was rejected and a easy I was given to me to correct document submission. It was actually fun to watch the daily progress I was making in completing the loan process.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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